Strengthen collaboration among staff to enable efficient responses.
We propose a solution! It will lead to improved operational efficiency! Case study of implementation at a game center ｜ WED-NO-001 / Wedge Original Specific Low-Power Transceiver 【Benefits of Implementation】 ■ Smooth handover of customer interactions When called by a customer during work, you can contact another staff member and hand over the interaction. ■ Communication without worrying about noise Using an earphone microphone, you can communicate without being concerned about surrounding noise. ■ Easy information sharing between floors You can share information with staff on a different floor without having to move. 【Before Implementation (Challenges)】 - There were times when it was difficult to hand over to other staff when called by another customer during customer service. - It was challenging to manage with a small number of staff during busy times, such as weekends. 【After Implementation (Improvements)】 - Business communications have become smoother, allowing us to assist customers without keeping them waiting. - Even with fewer staff, having intercoms has made operations smoother.
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basic information
【Model】 WED-NO-001 / Wedge Original Specific Low Power Transceiver 【Main Features】 Developed in collaboration with the radio equipment manufacturer 'Icom', achieving "low price" and "high quality." The refined design eliminates various unnecessary elements, making it very easy to use. ■ Reliable domestic production: High quality is ensured under a strict quality control system. ■ Dust and water resistant: With an IP54 equivalent dust and water resistance rating, it can be used outdoors and at construction sites. ■ Lightweight and compact: Operable with one AA battery. Weighing approximately 110g including the battery, it is light and easy to wear. 【Specifications】 Dimensions: Width 46.5mm × Height 80.0mm × Depth 19.9mm (excluding protrusions) Weight: Approximately 110g (with BP-260 attached) Dust and water resistance rating: IP54 Estimated operating time: - AA alkaline battery: Approximately 24 hours - BP-260 rechargeable battery (nickel-hydride): Approximately 18 hours Estimated communication distance: Approximately 100 to 300m
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Company information
Wedge Corporation is a company that sells and rents wireless devices, transceivers, and intercoms. We aim to be a company that customers can say, "I'm glad Wedge was there, anytime, anywhere." We sincerely respond to diverse needs and wants in various situations, striving to be a good partner for our customers. 【Wedge's Strengths】 ■ Support anywhere in Japan ■ Top-class product and inventory numbers in the industry ■ A wide range of original Wedge products ■ Compatibility with various web ordering systems ■ Solution proposals through field sales ■ Support after installation (repair maintenance, license management) Our company obtained ISMS certification at our Kyoto and Tokyo headquarters in 2021, and in 2022, we received Privacy Mark certification at all locations. We will continue to strive to be a company that earns the trust and confidence of our customers.