We will introduce a case of integrating core systems and front systems through a data HUB!
We would like to introduce a case where our "Consulting Services" were implemented at the Japan Automobile Federation (JAF). The company faced issues with the expansion of their core systems and the isolation of their front-end systems, resulting in a tightly coupled state between the systems. After implementation, they were able to understand the behavioral trends and preferences of each member through data accumulation and analysis. They now provide One-to-One services that anticipate the needs of their members. [Challenges] - Expansion of core systems and isolation of front-end systems - Systems were in a tightly coupled state - Member data could only be understood as "points," leading to care that was only reactive to "events" - Insufficient collaboration with alliance partners due to lack of data analysis *For more details, please refer to the PDF document or feel free to contact us.
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【Solution】 ■ Integration of core systems and front systems through a data HUB ■ Expected effects include strengthened governance over IT, enhanced security, improved usability, and cost reduction ■ Understanding individual member behavior trends and preferences through data accumulation and analysis ■ Providing One to One services that anticipate member needs ■ Analyzing and proposing services and needs sought by members to a wide range of alliance partners such as roadside stations, service areas, parking areas, and local governments, contributing to regional promotion *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Our company has walked various paths of DX promotion together with many customers, sharing excitement and joy along the way. With our accumulated high technical skills, our attitude of tackling challenges from the same perspective as our customers, and our determination to see things through to success, we will fully leverage our knowledge, reason, and enthusiasm to promote our customers' DX initiatives.