Smooth communication with customers leads to improved business efficiency and customer satisfaction.
We propose a solution! It will lead to improved operational efficiency! Case study of implementation at a golf course | IC-DU75 / Icom digital simple radio licensed station [Benefits of Implementation] ■ Efficient communication with customers (such as alerts) By introducing radios in carts, we can communicate with customers efficiently. ■ Smooth handling of injuries and lost items There is no need for staff to go directly to the scene; they can contact customers immediately via radio. ■ Easy communication for customer inquiries to the caddy master room Mutual communication is possible between customers and the caddy master room. [Before Implementation (Challenges)] - Previously, we communicated with customers via public announcements or mobile phones. - When there was no caddy available, staff had to go to the location. [After Implementation (Improvements)] - With the radios, communication with customers regarding slow play alerts has become smoother. - We can give direct instructions to customers for handling accidents, injuries, lost items, and guidance during thunderstorms, leading to improved operational efficiency.
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basic information
**Model** IC-DU75 / Icom Digital Simple Radio Licensed Station **Main Features** - Sub-channel PTT function covering up to 3 channels. - Automatic channel switching for relay station areas. - Equipped with a Bluetooth receiver compatible with data and voice communication. - Two side keys that allow quick access to frequently used functions. - Independent knobs for volume and channel adjustment. **Specifications** Dimensions: Approximately 56mm (W) x 92mm (H) x 29mm (D) (when BP-290 is attached, excluding protrusions) Weight: Approximately 234g (with BP-290 and included antenna attached) Estimated continuous operation time: - BP-290 … (Power save function ON) approximately 12 hours, (Power save function OFF) approximately 10 hours - BP-294 … (Power save function ON) approximately 20.5 hours, (Power save function OFF) approximately 16.5 hours *Based on a usage state of receive 5: transmit 5: standby 90 (at 5W output) Dust and water resistance rating: IP67/66/55/54 Estimated communication distance: 3–5 km
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Company information
Wedge Corporation is a company that sells and rents wireless devices, transceivers, and intercoms. We aim to be a company that customers can say, "I'm glad Wedge was there, anytime, anywhere." We sincerely respond to diverse needs and wants in various situations, striving to be a good partner for our customers. 【Wedge's Strengths】 ■ Support anywhere in Japan ■ Top-class product and inventory numbers in the industry ■ A wide range of original Wedge products ■ Compatibility with various web ordering systems ■ Solution proposals through field sales ■ Support after installation (repair maintenance, license management) Our company obtained ISMS certification at our Kyoto and Tokyo headquarters in 2021, and in 2022, we received Privacy Mark certification at all locations. We will continue to strive to be a company that earns the trust and confidence of our customers.