Instant communication enables quicker and more appropriate responses.
We propose a solution! It will lead to improved operational efficiency! Case Study of Implementation in Road Services | IP502H / Icom IP Radio [Benefits of Implementation] ■ Can coordinate even in hard-to-locate areas with navigation Staff can coordinate with each other to arrive quickly. ■ Can provide reliable service With mass communication, staff can quickly share information and give instructions. ■ Customer interactions can be handled smoothly When receiving inquiries from customers, staff can quickly respond by contacting other staff or the office. [Before Implementation (Challenges)] - We want to establish a means of communication to reach the site as quickly as possible. - We want to know immediately where the required vehicle, such as a crane truck, is and what the situation is. [After Implementation (Improvements)] - With wide-area communication, we can now give instructions from the office even in hard-to-locate areas with navigation. - Staff on-site can quickly grasp the situation while coordinating with each other.
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basic information
【Model】 IP502H / Icom IP Radio 【Main Features】 - Uses au 4G LTE or NTT Docomo 3G/LTE networks, supports dual SIM. - Supports simultaneous and multi-party calls. - Compact size. - Suitable for in-vehicle use. - Compatible with various services utilizing terminal location information (optional). 【Specifications】 Dimensions: Approximately 59mm wide × 95mm high × 32mm deep (when BP-272 is attached, excluding protrusions) Weight: Approximately 240g (with BP-272 and antenna attached) Estimated continuous operation time: Approximately 17 hours (using BP-272, transmission: reception: standby = 5:5:90) Dust and water resistance rating: IP67 Estimated communication range: Nationwide in Japan (limited to areas covered by au 4G LTE or NTT Docomo 3G/LTE)
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Company information
Wedge Corporation is a company that sells and rents wireless devices, transceivers, and intercoms. We aim to be a company that customers can say, "I'm glad Wedge was there, anytime, anywhere." We sincerely respond to diverse needs and wants in various situations, striving to be a good partner for our customers. 【Wedge's Strengths】 ■ Support anywhere in Japan ■ Top-class product and inventory numbers in the industry ■ A wide range of original Wedge products ■ Compatibility with various web ordering systems ■ Solution proposals through field sales ■ Support after installation (repair maintenance, license management) Our company obtained ISMS certification at our Kyoto and Tokyo headquarters in 2021, and in 2022, we received Privacy Mark certification at all locations. We will continue to strive to be a company that earns the trust and confidence of our customers.