Improving customer satisfaction through smooth collaboration and preventing the inflow to competitors.
We propose a solution! It will lead to improved operational efficiency! Implementation case at a mobile shop ｜ WED-NO-001 / Wedge Original Specific Low Power Transceiver 【Benefits of Implementation】 ■ Compact and lightweight for comfortable wear Its compact shape does not hinder movement, allowing for comfortable wear. ■ Coordination between the floor and counter Customer information can be smoothly shared from the floor to the counter. ■ Smooth inventory checks Staff in the back room can communicate via intercom to smoothly check inventory status. 【Before Implementation (Challenges)】 - Information was not shared between the floor and counter, leading to instances where customers received explanations twice. - It took time to check if there was stock in the store by going to the back room. 【After Implementation (Improvements)】 - When guiding customers to the counter, it became easier to share information gathered on the floor in advance. - Collaboration with back room staff has enabled smooth inventory checks.
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basic information
【Model】 WED-NO-001 / Wedge Original Specific Low Power Transceiver 【Main Features】 Developed in collaboration with the radio equipment manufacturer "Icom," achieving "low price" and "high quality." The refined design eliminates various unnecessary elements, making it very easy to use. ■ Reliable domestic production: High quality is ensured under a strict quality control system. ■ Dustproof and waterproof: With an IP54 equivalent dustproof and waterproof performance, it can be used outdoors and at construction sites. ■ Lightweight and compact: Operates on a single AA battery. Weighing approximately 110g including the battery, it is light and easy to wear. 【Specifications】 Dimensions: Width 46.5mm × Height 80.0mm × Depth 19.9mm (excluding protrusions) Weight: Approximately 110g (with BP-260 attached) Dustproof and waterproof rating: IP54 Estimated operating time: - AA alkaline battery: Approximately 24 hours - BP-260 rechargeable battery (nickel-hydride): Approximately 18 hours Estimated communication distance: Approximately 100 to 300m
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Company information
Wedge Corporation is a company that sells and rents wireless devices, transceivers, and intercoms. We aim to be a company that customers can say, "I'm glad Wedge was there, anytime, anywhere." We sincerely respond to diverse needs and wants in various situations, striving to be a good partner for our customers. 【Wedge's Strengths】 ■ Support anywhere in Japan ■ Top-class product and inventory numbers in the industry ■ A wide range of original Wedge products ■ Compatibility with various web ordering systems ■ Solution proposals through field sales ■ Support after installation (repair maintenance, license management) Our company obtained ISMS certification at our Kyoto and Tokyo headquarters in 2021, and in 2022, we received Privacy Mark certification at all locations. We will continue to strive to be a company that earns the trust and confidence of our customers.