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last updated:Feb 09, 2024

ソフトブレーン 東京本社
ソフトブレーン 東京本社
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Know-how to strengthen sales capabilities! Introducing various seminar reports.

This column introduces a "seminar report" on know-how that helps strengthen sales capabilities. In the seminar titled "Achieving a Little Contact Center that Reduces Frustration for Sales Employees through Division of Labor Using CRM," we explain the concept of division of labor and the approach to task categorization. Additionally, we present various seminar reports such as "How to Make After-Sales Service Profitable and Achieve a 10% Operating Profit Margin?" and "Sales DX Strategy Centered on Sales Tech at Mynavi Corporation." *For more details about the column, you can view it through the related links. Please feel free to contact us for more information.*

    CRM (Customer Relationship Management System)
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Seminar Report

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  • Related Link - https://www.e-sales.jp/eigyo-labo/category/seminar…

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ソフトブレーン 東京本社

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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with "esm (e-Sales Manager)" since 1999. We have a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization assistance). The competition lies in customer touchpoints! Our customer management system, 【esm (e-Sales Manager)】, leads all customer touchpoint activities in sales, marketing, and after-service to a higher level: https://www.e-sales.jp/ *Based on our company's achievements and the Japan Standard Industrial Classification.

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