Many companies in Japan are using it! A clear explanation along with case studies.
Salesforce is a CRM platform that boasts a top-level share worldwide. With over 150,000 implementations, many companies in Japan also utilize it. While researching sales support tools, you may often come across the name Salesforce and its related services. In this article, we will clearly explain what makes Salesforce so impressive, along with its main features, characteristics, and use cases. If you are considering implementing Salesforce to improve your sales activities, please refer to this article. *For detailed content of the column, you can view it through the related links. For more information, feel free to contact us.*
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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with "esm (e-Sales Manager)" since 1999. We have a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization assistance). The competition lies in customer touchpoints! Our customer management system, 【esm (e-Sales Manager)】, leads all customer touchpoint activities in sales, marketing, and after-service to a higher level: https://www.e-sales.jp/ *Based on our company's achievements and the Japan Standard Industrial Classification.