CTI that is just right for small and medium-sized enterprises. You can send messages as voicemails.
"DuetCTI" is a CTI system that displays the caller's information when a call is received. By showing the caller's information on the computer screen during an incoming call, the responsible person can directly handle the call without any intermediary. Additionally, we provide features that support telephone handling, such as a message function with a read receipt and call history for incoming and outgoing calls. 【Feature List】 ■ Popup display during incoming calls ■ Message function with read receipt ■ Call history ■ DuetCTI dedicated site *For more details, please download the PDF or feel free to contact us.
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basic information
【Concerns Regarding Phone Support】 ■ I want to improve and streamline phone support operations. ■ I feel anxious not knowing who is on the other end and want to know the caller before answering. ■ Message notes are sometimes unreadable or get lost. ■ I want to check if there were any calls while I was unavailable. *For more details, please download the PDF or feel free to contact us.
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Our company provides services such as system development and PC support for businesses. In addition to handling the sales management system "STONE," which is specialized for the crushed stone industry, and the CTI "DuetCTI," which is just right for small and medium-sized enterprises, we also offer custom order system development. Furthermore, we can propose business PCs, servers, initial setup, data migration tasks, network construction, security enhancement, BCP measures, and we also offer fixed-rate maintenance. Please feel free to contact us if you have any requests.