To the person in charge of the delivery and logistics department - Ideas for improving delivery costs and delivery quality.
We would like to introduce the initiatives of shippers actively addressing the 2024 issue. Relaxation of designated times and redelivery services: Emphasizing speed, strict designated times, and redelivery services are directly linked to a decline in delivery quality and harsh working conditions for drivers. It is necessary to secure ample delivery time. While these factors raise concerns about decreased service to customers and increased costs, viewing the entire process until the product reaches the customer from the perspective of your company's quality can lead to improvements in delivery quality, such as drivers' greetings, manners, and smiles at the customer site, which is expected to contribute to enhancing your brand.
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At our company, SY Link, we have various achievements in supporting digital transformation (DX), ranging from the efficiency improvement of detailed Excel analog tasks by clerical staff to the replacement of aging core systems and large-scale development. First, please feel free to share your company's challenges with us. We will provide advice on what improvement proposals may be effective. If you have concerns about DX in logistics, please contact SY Link at: https://sy-link.jp/
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Applications/Examples of results
■Towards Reducing Transportation Costs and Improving Delivery Quality By reviewing the following aspects of BtoB delivery in the Kanto area, we have achieved significant cost reductions. - Converted 100% of fixed costs to variable costs - Reviewed transportation companies - Reevaluated efficient delivery routes - Improved loading efficiency through packaging innovations Furthermore, by providing safe driving education for drivers and holding regular reporting meetings for client companies, we continue to support logistics situations and provide information related to the management of client companies, such as the status of receiving locations. Over 90% of our business partners have been engaged in transactions with us for more than three years.
Company information
We primarily operate a 3PL business without our own trucks and solve logistics-related issues. ◆ Comprehensive Support for Logistics Business We manage all operations related to logistics comprehensively and build "strong logistics." We also support the development of new sales channels and new services. ◆ Logistics Cost Optimization Consulting We analyze the trends in the industry where our client companies operate and propose comprehensive logistics improvements, not just in terms of cost. ◆ Digitalization Consulting We propose the automation of tasks related to logistics using various IT tools, including our own developed software. This is expected to improve operational efficiency and enhance logistics quality.