Follow-up with customers after the introduction of 【CrackProof】.

I will explain the comprehensive support system of the app security measure tool "CrackProof."

When selecting security products, many companies place great importance on whether there is a sufficient follow-up system after implementation. As attack methods evolve daily, many security products require ongoing maintenance rather than just being set up and forgotten. Additionally, many foreign products have technical support that is handled overseas, which can lead to delays in addressing questions that arise after implementation and can make detailed communication difficult. CrackProof has received high satisfaction ratings for its follow-up system after implementation. Being a domestic product, it offers careful support in Japanese, and since the development and support departments are located at the same site, they can collaborate closely and respond smoothly. Furthermore, we have established a system to quickly propose solutions to issues by creating an internal database of daily inquiries and solutions, categorizing and organizing them by case. Our company is committed to improving quality so that our customers and their end users can use our applications with peace of mind and comfort. If you are struggling with security measures, please feel free to consult us.

Security Assessment