Case study of curtain and wallpaper manufacturer. Streamlined operations by digitizing sample order requests.
【Target Products】 Curtains and interior materials (Number of product items: tens of thousands) 【Target Customers】 Distributors and direct sales customers: thousands of stores 【Target Samples】 Number of sample items: tens of thousands 【Background for Implementation】 There was a need to simplify the ordering of sample catalogs via phone and fax, achieve a seamless process from order data transfer to the core system to delivery, and allow sales representatives to request samples directly from the web on-site.
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basic information
【Main Customization Items】 1. Order of Products and Samples: Orders for products and samples can be placed, and when a sample order is received, an automatic email is sent to the sales staff. Sales staff can choose to either bring the sample or provide shipping instructions from their smartphones. 2. Shipping to the Site: At the time of ordering, it is possible to specify the construction site as the shipping destination for the products. 3. Flexible Sales Method Support: Supports bulk sales or single-item sales for products like wallpaper. 4. Specification of Product Lots: Allows for subtle color variations by lot, and previously ordered lots can be specified.
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Applications/Examples of results
We have digitized orders received via phone and fax from clients, enabling a seamless process from order to delivery through data integration with our core system.
Detailed information
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Conceptual diagram of the WEB order system
catalog（1）
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Company information
Conifera Co., Ltd. conducts business based on a consistent service system that encompasses everything from planning and building information systems to operational management. We are engaged in three businesses: "ASP/SaaS (rental of web business applications)," "software contract development," and "web e-commerce." Please feel free to contact us if you have any inquiries.