Introducing a case study that achieved improved operational efficiency through the fulfillment of backyard functions!
We would like to introduce a case study of a cosmetics and health food manufacturer that has implemented "E-ASPRO" for their member-oriented mail-order business. The client was unable to share information internally and with external contractors, leading to inflated system management costs. They were looking to flatten and streamline their operations. As a solution, they adopted our product. By centrally managing the necessary operations for the mail-order business, they significantly improved operational efficiency through data sharing and centralized data management within the department. [Reasons for Adoption] - Package-based implementation allows for short delivery times and low costs. - Fulfillment functions such as order management, inventory, shipping, sales, receivables, and call center operations can be implemented. - The system maintains scalability. - They were convinced by the extensive track record of integration with various e-commerce site systems. *For more details, please refer to the PDF document or feel free to contact us.
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basic information
**Case Overview** **Purpose** - To achieve data centralization by sharing information between internal departments and external contracted call centers. - To have a system that can flexibly respond to the ever-changing needs of customers and management strategies. **Problems and Challenges** - Inability to share information between internal departments and external contractors. - Desire to flatten and streamline operations. - Growing system management costs. **Solutions and Improvements** - Enable information sharing among internal departments, external parties, and contracted warehouses. - Eliminate dependency on individuals through a unified system. - Reduce the burden of system maintenance and management. *For more details, please refer to the PDF document or feel free to contact us.*
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For more details, please refer to the PDF document or feel free to contact us.
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Company information
Tohkei Densan Co., Ltd. provides total support from system design, implementation, maintenance, to operation. We offer a cloud-based fulfillment e-commerce management system called "E-ASPRO," which allows for efficient centralized management of all operations related to e-commerce, including EC site management and shipping inquiries from various malls. Our SEs, who are well-versed in the specialized knowledge required for various industries and operations, will provide solution proposals to our customers.