Because there are many doctors and nurses who can't take their hands off, safe text exchange is essential!
We would like to introduce a case study on the implementation of the business chat application 'InCircle' at Osaka University Hospital. The organization faced challenges in adequately communicating information to doctors and nurses who often could not respond to phone calls due to circumstances such as outpatient care, surgeries, and work shifts. Therefore, the implementation was initiated to enable swift and reliable information transmission via text for doctors and nurses who could not communicate in real-time. [Case Overview] ■ Purpose of Implementation - To enhance the quality and quantity of communication among all staff, including doctors and nurses - To establish an online communication method that ensures high-level information security ■ Challenges - Inability to adequately communicate information to doctors and nurses who often cannot respond to phone calls due to circumstances such as outpatient care, surgeries, and work shifts - Lack of secure means to exchange sensitive information, such as patient personal information and medical conditions, online without the risk of leakage *For more details, please refer to the PDF document or feel free to contact us.
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【Other Case Summary】 ■Implementation Effects - To enable doctors and nurses who cannot convey information in real-time to communicate information quickly and reliably via text (scheduled for implementation in 2022). - By introducing an on-premises version, personal information can be handled under high security, enhancing online communication (scheduled for implementation in 2022). ■Operational Method - Distributing smartphone devices to almost all staff and implementing this product. - Creating talk rooms by department; for truly urgent communications, using phone or intercom, while utilizing this product for routine business communications that are less urgent. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Our company is engaged in the planning, development, and operation of internet services, as well as consulting services related to business efficiency and improvement. We also operate the business chat service "InCircle." Please feel free to contact us if you have any inquiries.