Both for regular operations and emergency infrastructure! A case study that demonstrates its wide applicability due to its simplicity.
We would like to introduce a case study on the implementation of the business chat application 'InCircle' at Kyoshin Co., Ltd. The company did not have a unified internal communication tool with real-time capabilities. After the implementation, information exchange became more active, allowing for effective communication even with staff working at different times. Communication during outings also became smoother. Additionally, in emergencies, it became possible to confirm safety and gather necessary information with minimal time loss. [Case Overview] ■ Purpose of Implementation - Strengthening text communication that had relied on email and groupware until then - Introducing a tool that functions as infrastructure for information exchange in the event of natural disasters ■ Challenges - There was no unified internal communication tool with real-time capabilities - Past natural disasters had revealed the vulnerability of information exchange methods *For more details, please refer to the PDF document or feel free to contact us.
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【Other Case Summary】 ■Implementation Effects - Information exchange has become more active, allowing for proper responses even to varied working hours of staff, and communication during outings has become smoother. - In emergencies, it has become possible to confirm safety and collect necessary information with minimal time loss. ■Operational Method - The product was installed on each staff member's smartphone, and business communications and reports of attendance were conducted in a chat room. - A dedicated chat room for emergencies was established, and the rule to exchange information there in case of unforeseen circumstances was thoroughly communicated. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Our company is engaged in the planning, development, and operation of internet services, as well as consulting services related to business efficiency and improvement. We also operate the business chat service "InCircle." Please feel free to contact us if you have any inquiries.