Improvement of service quality through the introduction of high-functionality POS systems that accommodate diverse sales and customer service styles!
At Itoya, due to the aging of the stationary POS system that has been used until now, we were considering a complete overhaul of the POS system. As a result, we introduced the 'UNITE series' package, which has been implemented in a wide variety of industries. This allowed us to achieve rapid maintenance and countermeasures for the POS system. As initially planned, we were able to implement multi-device functionality with the same system, and we also began operations with both stationary POS and mobile POS. The screen is easier to read than the previous POS, reducing the chances of cashiers hesitating in their operations, and we have noticed a decrease in the time customers have to wait. [Case Overview] ■ Product Introduced: UNITE POSi ■ Reasons for Adoption - The system is not dependent on hardware. - It has a rich set of standard features. - The POS screen is intuitive and easy to use. - There are few restrictions on customization. *For more details, please refer to the PDF document or feel free to contact us.
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【Summary of Other Cases】 ■Challenges - Want to accommodate diverse sales and customer service styles - Aim to completely renew the POS system for quick maintenance and expansion - Need scalability to handle complex integration with existing systems ■Results - Adopted a system architecture design considering business model growth - Achieved optimal sales and customer service styles through multi-hardware - Minimal functional expansion with UNITEPOS standard features *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Since our founding, we have based our services on the belief that "the foundation of business arises from the interactions between people" and "good interactions and good encounters foster all development." We aim to provide intellectual value in various scenarios, including solving the problems faced by our customers, efforts toward standardization across various industries, and building the foundations that society needs, all with the desire to contribute to the future.