Abolishing telephone reservations! By transitioning to web-based reservations, we achieve expanded facility use and improved convenience for users!
At the Niigata Prefecture Sports Park, facility reservations were managed by phone and recorded in a ledger. However, as the demand for facility use increased, issues such as receiving or not receiving cancellation notifications arose, leading to a need for some kind of system to be implemented. Thus, 'nexres' was introduced. Phone reservations were abolished, allowing staff to handle other tasks. Additionally, users can now make reservations 24/7 and check availability, resulting in an increase in reservations made the day before or on the same day. [Case Overview] ■ Product Introduced: nexres ■ Reasons for Adoption - Reduction of initial investment through cloud-based system construction - Flexible system development and high reliability using Azure - Ability to provide detailed responses despite varying usage regulations and reservation conditions for each facility *For more details, please refer to the PDF document or feel free to contact us.*
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【Other Case Summary】 ■Challenges - Users can only make reservations during the facility's opening hours, leading to many restrictions. - High costs for system implementation. - Staff may be overwhelmed with phone inquiries regarding reservation start dates and other matters. ■Results - Improved convenience and expanded facility usage by allowing users to make web reservations anytime. - Established a reliable and stable facility reservation service while keeping initial costs low. - Eliminated phone reservation handling, allowing staff to focus on other tasks. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Since our founding, we have based our services on the belief that "the foundation of business arises from the interactions between people" and "good interactions and good encounters foster all development." We aim to provide intellectual value in various scenarios, including solving the problems faced by our customers, efforts toward standardization across various industries, and building the foundations that society needs, all with the desire to contribute to the future.
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