[Case Study] Consolidating customer behavior history from different CRMs into Salesforce!
Marketing activities tailored to individual customer statuses became possible, resulting in an increase in the number of store reservations. Achieved with a no-code data integration tool!
We would like to introduce a case study of "ASTERIA Warp" implemented at Watabe Wedding Corporation. At the company, the customer behavior history registered in each system is important information for customer service in other system-utilizing departments. As a result, the customer behavior history required multiple entries in other systems, leading to increased operational costs. Therefore, this product was implemented. As a result, the need for multiple entries of customer behavior history in each system was eliminated, significantly reducing operational costs. *For more details, please refer to the PDF document or feel free to contact us.
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basic information
- Industry: Service Industry - Usage Scenario: Data Integration Platform, In-house Development - Integrated Products: Teams, In-house System *For more details, please refer to the PDF document or feel free to contact us.*
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Applications/Examples of results
The data integration tool "ASTERIA Warp" can be used for various purposes without any coding. ◎ Data Integration Platform (EAI/ESB) Achieves loosely coupled integration between various systems and services scattered inside and outside the company. ◎ Master Data Management (MDM) Synchronizes master data scattered across various systems and realizes virtual master data integration. ◎ Data Integration Platform (ETL) Collects and transforms data in various formats from different data sources and quickly inputs it into DWH and BI tools. ◎ Business Automation (RPA) Automates manual tasks such as Excel operations, achieving improved operational efficiency and productivity. ◎ Promoting DX: Even with limited budgets and personnel, using a no-code business automation tool that requires no programming knowledge allows the field to tackle the automation of familiar tasks. *For more details, please refer to the PDF document or feel free to contact us.
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Company information
Asteria Corporation (which changed its name from Infoteria in October 2018) develops and sells software and services that connect various computers and devices within organizations. Its flagship product, "ASTERIA Warp," is a no-code software that enables data integration between different computer systems and has been implemented in approximately 10,000 companies, primarily large and medium-sized enterprises, as of August 2023. Additionally, Handbook X is a digital content platform that supports sales activities, collaboration, and follow-up activities. By simply tapping on a device, an attractive visual "book" can be created and shared with everyone.