Examples of achieving results without being constrained by the preconceived notion that new customer acquisition and contracts cannot be achieved through online seminars.
At Kurashiki Lumber Co., Ltd., we primarily attracted customers through direct mail until about a year ago when we implemented a new system. When we received phone reservations, we would input them into a reservation sheet created in Excel, adjusting to ensure that customers' preferred times did not overlap. If we couldn't accommodate a request, we would contact them by phone, which made the process cumbersome and often resulted in delayed responses, especially when reservations came in just before a store holiday. Along with improvements to our website, we introduced 'Kengaku Cloud.' This has led to a significant increase in the number of reservations and a strong performance in contracts. [Case Study] ■ Client: Kurashiki Lumber Co., Ltd. ■ Background: Streamlined and simplified the complicated tasks from reservation acceptance to the day of service. ■ Effect: A significant increase in the number of reservations and strong contract performance. *For more details, please refer to the PDF document or feel free to contact us.
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basic information
【Usage Methods】 ■ Significant reduction in the effort required for filling out reservation forms, adjusting reservation times, and making phone calls. ■ Considering customer management using this product. ■ Previously, it was cumbersome to create URLs and send them individually to customers, but I would like to utilize the feature that automatically sends URLs. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Our company aims to contribute to societal development by pursuing the "benefit for consumers and trading companies" and bringing profits to both. We are engaged in advertising and housing information businesses. By creating a "media" that takes into account the diverse regional characteristics of different areas and the unique personalities of individuals in this era of change, we will provide consumers and trading companies with new businesses that are more beneficial.
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