Anywhere, anything, easily! RemoteCall provides remote support for your customer's PC screen!
"RemoteCall" is a remote support solution that connects to your PC or mobile device, allowing you to solve problems in real-time while directly viewing the device's screen and the situation on-site. Support can be provided not only through the customer's PC screen but also by viewing images displayed through mobile devices and smartphone cameras. You can experience benefits such as improved customer satisfaction and reduced support costs. In terms of security, we utilize a global cloud service with a strict security policy to protect your information throughout all processes. It can be used in various scenarios, such as call centers, internal IT support, communication with sales departments, and overseas branches. 【Features】 ■ Remote sharing and control of computer screens ■ Compatible with various browsers ■ Automatic deletion of the module after remote support ends ■ Automatic reconnection after reboot ■ Enhanced security with double encryption *For more details, please refer to the PDF document or feel free to contact us.
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basic information
【Operating Environment】 - Environment for Remote Support (Operator) ■ Windows ■ Mac ■ Chromebook ■ Linux ■ iOS ■ Android - Environment for Receiving Remote Support (Customer) ■ Windows ■ Mac ■ Chromebook ■ iOS ■ Android *For more details, please refer to the PDF document or feel free to contact us.
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Applications/Examples of results
【Application Areas】 - PC Support ■ Support for the implementation of security systems ■ Addressing issues with in-house systems and usage assistance ■ IT support for employees at branch offices - Mobile Support ■ Support for inquiries and agency operations ■ Assistance with app installation and usage - On-site Support ■ Maintenance management while observing machinery ■ Situation confirmation at accident sites or with vehicles *For more details, please refer to the PDF document or feel free to contact us.
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Company information
RSUPPORT Co., Ltd. commercializes patented technology for remote control systems using web and icons, creating a global standard for remote support and remote control technology. Recognized for the advancement of its technology, its intellectual property rights are protected in the global market. Additionally, the company has successfully established a strong business foundation in Japan and has grown as a specialized company in global remote collaboration services after establishing corporations in the United States and China.