A user-friendly call recording device that visualizes the "record" of intangible conversations.
"VOISTORE TOV" is a call recording system that thoroughly pursues an easy-to-use user interface and the features necessary for contact center operations. By integrating with PBX and switches such as Avaya, Cisco, and NEC, as well as CTI middleware like Genesys, Avaya CT, and Cisco ICM, users can smoothly search, play back, and save information based on their needs. Additionally, by collaborating with Ribbon Communications SBC Edge, it is possible to record calls from Microsoft Skype for Business and Teams. 【Features】 ■Flexibility ■Reliability ■Usability *For more details, please download the PDF or feel free to contact us.
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【Convenient Features】 ■ Multiple Business Management Functions ■ Strong Security ■ Chase Playback and Real-Time Monitoring Functions ■ Abundant Features for Administrators ■ Call Transition Function ■ Sheet Map Monitoring Function *For more details, please download the PDF or feel free to contact us.
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At AlphaCom, we aim not only to implement systems for our customers but also to ensure their satisfaction with the systems we provide, contributing to their business management while they continue to use our services. In recent years, we have actively promoted chat communication between customers and companies, as well as the use of internal chat, supporting not only better call center operations but also driving corporate "communication reform." We respond flexibly to changes in the times and environment, continuing to develop alongside our customers. We are here on the customer’s side. We aspire to be a company that can always be by our customers' side.
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