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  6. Serving robot "Servi"

Serving robot "Servi"

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last updated:Jul 17, 2025

ソフトバンクロボティクス 全国7支店
ソフトバンクロボティクス 全国7支店
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The serving and transportation robot "Servi" provides hospitality that could not be achieved by humans alone.

"Servi" is a serving and transport robot that contributes to the creation of new value offerings in restaurants, hotels, inns, and retail stores through collaboration between humans and robots. It is also used in medical institutions for transporting medical equipment and medical records. It can avoid obstacles, is easy to operate, automatically moves after serving, and can be utilized for indoor deliveries, promotions, and guidance, thereby contributing to the efficiency of operations in a wide range of environments. [Features] - Shifts the time spent transporting food to customer service, improving service quality - Increases seating turnover rate - Optimizes labor hours - Receives high ratings from customers [Regarding Implementation] There has been an increase in inquiries about implementing the robot in restaurants using subsidies. Please feel free to consult or contact us. *For more details, please download the PDF or feel free to contact us.

    Other office supplies
servi.png

Serving robot "Servi"

servi.png
servi.png
  • Related Link - https://www.softbankrobotics.com/jp/product/servi/

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basic information

【Product Specifications (Excerpt)】 Main Unit Size: Width: Approximately 462 mm (*) ✕ Depth: 486 mm (*) ✕ Height: Approximately 1,046 mm * The size of the lower section is Width: Approximately 445 mm, Depth: Approximately 430 mm Tray Dimensions (Upper/Middle): Diameter 400 mm (Bottom: Diameter 376 mm) Tray Dimensions (Lower): Diameter 368 mm (Bottom: Diameter 322 mm) Main Unit Weight (with built-in battery): Approximately 35 kg Language Support: Japanese / English / Korean * Switching the language setting will change the language of the touch display and spoken audio. * For more details, please download the PDF or feel free to contact us.

Price information

Servi 3-Year Rental Plan - Monthly fee: 99,800 yen (excluding tax) × 36 months - Purchase plan *There are 3 options available

Price range

P2

Delivery Time

P4

Applications/Examples of results

Case Studies Introduction: https://www.softbankrobotics.com/jp/product/servi/cases/

catalog(1)

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Servi Catalog

Servi Catalog

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News about this product(4)

SoftBank Robotics | Serving Robot "Servi Plus"

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Solving the labor shortage in the food service industry with "Servi Plus" Do you have any of these concerns? ◾️ There aren't enough hall staff in the food service industry, and operations are struggling ◾️ You want to prioritize communication with customers ◾️ There is a shortage of staff for early morning or night shifts 【Features of the serving robot "Servi Plus"】 Feature 1: Large capacity body that accommodates large trays Feature 2: Smart maneuverability Feature 3: Luxurious design *The catalog can be downloaded from the related materials below without a questionnaire. For more details, please visit the product page: https://www.ipros.jp/product/detail/2001222181

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SoftBank Robotics | Serving Robot "KettyBot"

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Serving and Transport Robot "KettyBot" | Marketing Possible While Serving ◾️ Want to achieve efficient operations ◾️ Want to make effective use of space ◾️ Want to enhance customer experience 【Features of the Serving Robot "KettyBot"】 Feature 1: Advertising Display Function Equipped with a large 18.5-inch display. Can be utilized as "moving advertisements" while patrolling the store. By freely customizing the displayed content, it enables more effective in-store marketing that catches customers' attention. Feature 2: Compact Design That Adapts to Any Environment With a compact design, it can operate in narrow aisles. It avoids customers standing with bags or in restrooms, reducing the burden on staff. Feature 3: Cruise Mode Equipped Can patrol the store while displaying advertisements on the large screen. It can promote new menus and recommended dishes, ensuring no opportunities for refills or additional orders are missed. *The catalog can be downloaded without a questionnaire from the related materials below. For more details, please visit the product page below. https://www.ipros.jp/product/detail/2001222182

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SoftBank Robotics | Serving Robot "Servi"

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Hospitality that could not be achieved by humans alone | Serving and Transport Robot "Servi" 【What can be achieved with the Serving Robot "Servi"】 - Improvement of customer service time - Increase in productivity - Stable workforce assurance 【Features of the Serving Robot "Servi"】 - High-performance sensors (can detect small obstacles as small as 4 cm) - High transport capability (can carry up to 30 kg) - Easy installation (setup completed in as little as 3 hours) 【Effects of Implementation】*Numbers are calculated based on case studies 1. Travel time between hall and pantry reduced from 10 minutes to 4 minutes 2. Customer service time increased by approximately 2 times 3. Labor costs reduced by up to approximately 430,000 yen For more details about the Serving Robot "Servi," please visit the product page https://www.ipros.jp/product/detail/2000556368

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Catalog Release | Introduction of the Serving and Transport Robot "Servi"

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We have published the catalog for "Servi." 【Features of Servi】 - Prioritizes ease of use on-site - Enables smooth serving through collaboration between robots - Equipped with high-performance sensors for no blind spots ahead 【Recommended for】 - Those who want to secure customer service time and improve service quality - Those who want to reduce labor costs while increasing productivity - Those who want to secure a stable workforce The catalog can be downloaded from the link below: https://www.ipros.jp/catalog/detail/546205?hub=148+2723341 Here is the product page: https://www.ipros.jp/product/detail/2000556368

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ソフトバンクロボティクス

ソフトバンクロボティクス 全国7支店

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Our company is engaged in the development and provision of robots and related services with the aim of achieving coexistence between technology and humans. Our group companies have a global presence and are expanding their businesses worldwide. Please feel free to consult us if you have any requests.

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