[Case Study] 'BI21' for IT Equipment Maintenance Industry

Sharing Excel files created by each department! Introduction of a case where data can be entered online for internal use.

A certain IT equipment maintenance company was facing challenges in managing engineers' schedules using Excel sheets for each department. As a result, they chose 'BI21' because "the current assignment Excel format can be used as is, eliminating the need for re-creation." After implementation, it became possible to check the availability of engineers in the desired department using our product (browser). [Challenges Before Implementation] ■ Managing engineers' schedules with Excel sheets for each department ■ Other departments (especially sales) could not view the schedules, so they had to call the relevant department to confirm availability ■ Managing statuses such as provisional assignments and official assignments was very cumbersome *For more details, please refer to the PDF document or feel free to contact us.

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