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  6. Tablet-based order system for retail sales - with customer management features.

Tablet-based order system for retail sales - with customer management features.

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last updated:Feb 15, 2021

A-ZiP
A-ZiP
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Responding to gift demand with tablets and the cloud! Introduction of development case studies.

The popular meat shop D Co., Ltd., located in Kakogawa City, Hyogo Prefecture, has been particularly busy during the year-end when the demand for "gifts" and "New Year's dishes for home" overlaps, often facing a shortage of staff. Every year, they have closed gift order acceptance on December 20, but they considered utilizing a system to "bring joy to more customers." As a result, our company developed a "tablet-based order system" for in-store sales of gifts, utilizing tablets and Microsoft Azure. As a result, the time required for sorting tasks has been reduced by about 50%, and there are no longer any missed shipments. An interview conducted after the implementation is available on our company website, so please take a look.

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店舗販売向け『タブレット型受注システム』.png

Tablet-based order system for retail sales - with customer management features.

店舗販売向け『タブレット型受注システム』.png
店舗販売向け『タブレット型受注システム』.png
  • Related Link - https://saap.jp/casestudy/01_tablet_and_cloud/

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**Effects of System Implementation** - The time spent serving customers while they handwrite shipping labels has been reduced. - Without increasing manpower, we can now redirect the time saved towards sales. - The deadline for gift shipments, which was previously December 20th each year, has been extended. - A user-friendly interface focused on simplicity allows even staff unfamiliar with tablets to operate easily, reducing the time needed to learn how to use it. - Repeat customers can search their past order history using only their phone number, reducing staff workload and minimizing wait times for customers! - A "work instruction sheet" is issued on-site during order taking, allowing for mutual confirmation with the customer and preventing mistakes at the time of order. - Thanks to the purpose-specific work instruction sheets, we can now accurately instruct when, what, and how many items to ship. - Sorting work time has been reduced by approximately 50%! - Shipping omissions have been completely eliminated!

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Applications/Examples of results

【Case Study】 Client: D Store Co., Ltd. Implemented System: Shipping Label Creation and Customer Management System ■ Staff quickly inputs shipping labels handwritten by customers using a tablet ■ To minimize input effort, past order history is reused due to a high number of repeat customers ■ An "Order Confirmation" is issued on the spot for customers to verify the details ■ Easy integration with Yamato B2 system through CSV import

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A-ZiP Implementation Results

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Construction Management System "Construction Scheduler"

Construction Management System "Construction Scheduler"

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Brochure for 'Tablet-Based Order System' for Retail Sales

Brochure for 'Tablet-Based Order System' for Retail Sales

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A-ZiP

A-ZiP

Information and Communications

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Recognized as a Microsoft Gold Cloud Platform partner, A-ZiP develops optimal cloud business systems tailored to our customers' operations, starting with proposals for system solutions utilizing Microsoft Azure. A-ZiP's corporate background includes nearly 30 years of experience developing business systems for over 500 clients across various industries through Sanko System Co., Ltd., which has allowed us to accumulate extensive knowledge, experience, and know-how in sectors such as construction, contracting, transportation, warehousing, manufacturing, and services. *A-ZiP is a newly established company that has taken over and inherited business operations from Sanko System Co., Ltd. to pursue innovative business development. 【Proposal Policy】 Our company conducts hearings with customers nationwide who are facing challenges in their current situations, utilizing numerous case studies and offering proposals with sample systems. This approach allows us to eliminate discrepancies in requirement definitions between our company and the customer, enabling them to confirm the operation post-system implementation at the proposal stage. We have many development case studies, so please refer to the case study page on our website. https://saap.jp/casestudy/

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