Easy to install, configure, and use! Widely used in over 50 countries around the world.
"XCALLY" is an innovative omnichannel solution that integrates Asterisk and Motion technology. It provides tools for communication across various channels, along with real-time dashboards, reports, and standard APIs. Easy to install, configure, and use, it is available in dozens of languages and is widely used in over 50 countries around the world. 【Features】 ■ Intuitive and user-friendly UI ■ Diverse supported channels ■ Integration with CRM systems ■ Highly rated as a contact center system *For more details, please refer to the PDF document or feel free to contact us.
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basic information
**Effects Provided** - Transitioning from customer support primarily via phone and email to include SNS and web chat, leading to the acquisition of a wider range of users. - Unification of communication information by channel into existing systems through CTI integration with CRM/SFA and API integration. - Automation and resolution of customer support gaps during peak times through omnichannel integration utilizing AI. - Creation of a work environment that can flexibly respond to emergencies (BCP response) with a configuration that allows for consistent use whether at home or in the workplace. *For more details, please refer to the PDF document or feel free to contact us.*
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For more details, please refer to the PDF document or feel free to contact us.
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Geekfeed Inc. is engaged in the planning, production, development, sales, leasing, import and export, maintenance, and consulting of computer systems and software. Our mission is to create innovation in the world through IT and to bring greater convenience and happiness to society. We also conduct the development, manufacturing, sales, and import and export of communication and information processing equipment, as well as management consulting and various marketing research services, so please feel free to contact us if you have any requests.