We will introduce a case where the introduction of a membership management system successfully improved the efficiency of reception operations!
At the Rural Athletics Swimming School, most of the reception tasks were done manually before the introduction of the new system. As a result, the front desk often became crowded with procedures for short-term class applications and rescheduling, leading to delays for customers. To address this, we implemented a web-based short-term class reception, web rescheduling (mobile), reservations, payment, and entrance email distribution system. This has alleviated the congestion at the front desk, and we have received grateful feedback from parents saying, "It's helpful that I can apply for reservations at my own timing. Convenient! Convenient!" Additionally, we have successfully reduced labor costs for front desk staff significantly. 【Benefits of Implementation】 ■ Alleviated front desk congestion ■ Successfully reduced labor costs for front desk staff ■ Easy centralized management due to the characteristics of ASP ■ Achieved high cost-effectiveness *For more details, please refer to the external link page or feel free to contact us.
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【Situation Before Implementation】 ■ Before implementation, most of the reception tasks were done manually. ■ A significant number of staff were needed for front desk operations, resulting in high labor costs. ■ The front desk often became crowded with applications and rescheduling for short-term classes, leading to frequent delays for customers. *For more details, please refer to the external link page or feel free to contact us.
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For more details, please refer to the external link page or feel free to contact us.
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Daiwa Computer Co., Ltd. pursues a balance of three elements: "environment, quality, and technology," and has built a "group of engineers" with advanced technology and knowledge. We promise to provide the best solutions that are "high quality" and considerate of the "environment." Additionally, we are engaged in various initiatives aimed at connecting agriculture through IT, known as "i-Agriculture (R)."