[Case] No need for USB memory! Forwarding log submissions! Network maintenance company C.
Global Secure Data Transfer Service
Effective in preventing USB loss and reducing transportation time! Changed log data collection to data transfer, shortening the initial response time for troubleshooting.
**Background** Company C, which provides monitoring services for customer network devices, was collecting device logs via USB. This required time and effort to transport the USB. **Challenges** (1) Transporting logs takes time Large logs required a visit to the site to save them on a USB memory stick, leading to delays before sending them to the support department. (2) There is a risk of losing the USB. **Benefits** (1) Anyone can easily send logs to support. (2) Transport time has been reduced, leading to quicker initial responses. (3) No risk of losing USB memory sticks! **Usage Situation** Transfer volume: March 2019: 808 cases per month, totaling 0.99GB/month, maximum transfer volume 260MB per instance.
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basic information
The "Global Secure Data Transfer Service" is a service that safely and reliably transfers important data for businesses. ● There is no need to carry USB drives, eliminating the risk of loss. It is also effective for urgent business needs. Data is converted and split into meaningless fragments using high-security secret sharing technology for transfer. Each fragment alone cannot restore the original information. We recommend this service to customers who are transmitting CAD data, design data, log data, etc., for information sharing with overseas offices or domestic affiliates, as well as to those using email/cloud/physical transport for information sharing. *For more details, please refer to the PDF document or feel free to contact us.
Price range
P2
Delivery Time
Applications/Examples of results
For more details, please refer to the PDF document or feel free to contact us.
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Company information
Hitachi Systems Engineering Services Co., Ltd. develops business systems across a wide range of fields, builds infrastructure utilizing network and security technologies, and manages large-scale operations such as data centers and customer IT system operations. Starting from system construction, we provide various operational services and cloud services. As a member of the Hitachi Systems Group, which covers all areas of the IT lifecycle and offers one-stop services, we support our customers' businesses with IT while also focusing on providing our own solution services. In our core service, the asset management solution, we enable real-time tracking of the location and usage status of assets in various customer environments, improving management accuracy and convenience. Additionally, we are advancing the application and expansion of information-providing services utilizing the cloud and location detection solutions, leading to the development of innovative and advanced solutions.