There is a trial version available for free for 30 days. The AI chatbot DialogPlay contributes to alleviating labor shortages.
DialogPlay is a cloud service that allows you to build and publish chatbots that handle business tasks on websites and the LINE app. AI technology supports the improvement of customer service quality. ● Inquiries can be made casually in spoken language compared to email or phone. ● It can respond quickly even when many inquiries are concentrated. ● It features an easy-to-use and familiar conversational interface. ● User interactions can be handed over from the chatbot to a human operator. ● It can be linked with LINE, allowing information to be received anywhere. ● It can automatically respond to frequently asked questions 24/7, meeting users' needs for "anytime."
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basic information
【Features】 ■ The chatbot responds to inquiries on behalf of the operator ■ Scalability that easily integrates with existing systems ■ Smooth communication even on the LINE app ■ Seamless switching to human support when needed ■ Records conversation history with customers 【Pricing Plans】 ■ Initial Cost Free ■ Monthly Cost TRIAL Plan: Free for 30 days LITE Plan: 50,000 yen (excluding tax) STANDARD Plan: 80,000 yen (excluding tax) ADVANCE Plan: 150,000 yen (excluding tax) *The differences between each plan include limitations on the number of chatbot responses, log collection, IP address restrictions, etc. For more details, please contact our sales department.
Price information
Please refer to the basic information.
Delivery Time
※Available for use on the same day after application.
Applications/Examples of results
【Purpose】 ■ Concierge services to guide visitors to the company website ■ Reception services for store reservations and appointments ■ Sales activities such as product information ■ After-sales service desk for purchased products ■ Help desk services ■ Internal tasks such as transportation expense reimbursement and attendance input
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Company information
The IT industry is filled with various terms and coined words such as AI, IoT, Cloud, Fintech, IaaS, PaaS, and SaaS. Having been involved in this industry for over 30 years, it is often difficult to see the reality from the outside, and I constantly feel the chaos of this field. In such an environment, our company continues to make efforts to "visualize achievements" from process to results, step by step. We want to approach the messages of AI, IoT, and Cloud not just as an atmosphere or image, but to leave concrete results for each one. As we enter our 34th term, we aim to build trust with our customers, using the 2020 Tokyo Olympics as a milestone, and to consider the happiness of our employees as we accumulate that trust.