[White paper] Challenge to Connected Commerce

An integrated commerce platform for retailers that receive orders from numerous stores, online shops, and vendors.

"Manhattan Active Omni" is an integrated commerce platform developed using the advanced technology we have cultivated. There is no need to repeatedly conduct cycle tests to meet peak demand or to retest system performance. Light users to heavy users can freely purchase products across various channels, including online, mobile, and in-store. 【Features】 ■ Cloud-based, eliminating the need for server purchase and installation ■ Adopts a microservices architecture that combines multiple functions to execute a single process ■ Allows for omni-channel operations to be directed from headquarters, contact centers, and stores ■ Equipped with an automatic scaling feature to match peak demand *For more details, please refer to the materials. Feel free to contact us as well.

• Logistics and warehouse management systems

The customer's post-purchase experience is more important than ever!

Every element of the purchasing process is important, but it is believed that getting the final interaction point in the buyer's journey right, which occurs after the purchase, is the most crucial. In fact, "86% of customers say that the experience after the purchase has the greatest influence on their decision to choose the same brand again." Customers often feel they have the least control at this final stage. If there is a unified approach to customer service in the purchasing process, the time spent waiting for the product after clicking "purchase" can be significantly reduced, alleviating stress. The problem is that many retailers struggle to instill confidence in customers regarding the post-purchase process.

• Inventory Management System
• Logistics and warehouse management systems

Not the wonderful experience you think, but the experience that the customer desires.

The experiences that customers seek are as diverse as individual personalities. One of the wonderful experiences that customers may envision is a sense of closeness to the brand through high-touch communication. If we could recommend products that align with their preferences based on previous purchase history, the customer's purchase rate would increase. Alternatively, if we can provide such services to customers seeking convenience, they may return to shop with us repeatedly. To serve customers better, it is essential to seamlessly integrate physical stores, online platforms, and mobile services, offering a wide range of fulfillment options from same-day shipping to home delivery. Additionally, we must not forget about customers who want to finish their shopping as quickly as possible or those who might abandon their purchases without hesitation if there are long lines at checkout. *For more details, please download the PDF or contact us.*

• Logistics and warehouse management systems

Providing a single view that links customer, order, and inventory-related information.

By adopting a common integrated model within the company, customer, order, and inventory-related information is provided in a single view that is interconnected, eliminating the need for stores, customer service, and logistics centers to use individually independent and uncoordinated platforms or solutions to achieve business goals. *For more details, please download the PDF or contact us.*

• Inventory Management System

Always flexible, always up-to-date.

Seamless Interconnection for Comprehensive Optimization Manhattan Active Supply Chain enables the innovation and optimization of complex distribution and transportation operations by providing practical visibility across the entire network. Dedicated features are available for various industries, including food distribution and retail, life sciences, apparel and footwear, high-tech electronics, third-party logistics, and more. Manhattan's Active Supply Chain enhances productivity within the warehouse, optimizes equipment utilization, and improves employee engagement. It also possesses the responsiveness to adapt to fluctuations in demand. With logistics center technology that offers ease of use and flexibility akin to a smartphone app, employee work speed increases, and the management efficiency of managers and administrators improves. *For more details, please download the PDF or contact us.*

• Inventory Management System

Hotron's vehicle detection sensors allow you to search for products that meet your needs from three categories: "Purpose of Use," "Location of Use," and "Product List." The sensors detect the passage of vehicles and notify you with a rotating light, or switch the display of parking availability. They manage vehicle presence, full parking, and exit warnings in parking lots, contributing to safe driving and smooth operational management within the parking area. They are used in various settings, from coin-operated parking to large-scale parking lots.

Do you have any concerns or requests regarding wired bed exit sensors? × Tangling or tripping over wired cables × Cable disconnection or damage × Worrying about forgetting to turn the switch back on after temporarily stopping the sensor. × Wanting to be notified of bed exits even from a location far from the nurse call outlet. Such concerns can be resolved simply by connecting our wireless nurse call linked set to the sensor! Our wireless nurse call linked set allows you to connect bed exit sensors like "Ugo-kun," "Foldable Thin Matta-kun," "Ayumi-chan," and "Just Place Pole-kun" to transmitters and receivers, reducing wiring around the bed area, alleviating concerns about tripping or falling due to cables, and contributing to a tidier work environment. Furthermore, it enables the use of bed exit sensors even from locations far from the nurse call outlet, allowing for more flexible equipment placement.

Based on practical experience in support companies and business companies, SBS Marketing Co., Ltd. provides consulting services related to marketing, sales promotion, and customer attraction mainly in the BtoB (business-to-business) sector. On September 4, 2025, they published a page titled "Does 'Surprising Expectations in a Good Way' Increase Purchase Motivation and Decrease Complaints!? The 'Escalator Effect'". The 'Escalator Effect' refers to the sense of 'discomfort' felt when one's 'preconceptions' confront a different reality. The page explains the mechanisms behind its occurrence, examples of its occurrence and utilization, and key points to know when utilizing it. (Page Overview: Excerpts) ■ What is the 'Escalator Effect'? ■ Mechanisms behind the occurrence of the 'Escalator Effect' ■ Examples and utilization cases of the 'Escalator Effect' ■ Key points to know when utilizing the 'Escalator Effect' (DL content only) ▼ For more details, please visit this page. https://sbsmarketing.co.jp/blog/escalator-effect-2025-09/

Starting from September 1, 2025, we will begin offering CheckPoint UTM in addition to WatchGuard UTM through subscription and rental. For the time being, we will only handle annual payments for the 1535 model (with three types of licenses available), but we hope you will consider it.

NSET Corporation will be exhibiting at the 10th CareTEX Osaka '25, which will be held during Osaka Care Week '25 at Intex Osaka. This exhibition is one of the largest in Western Japan, gathering equipment, supplies, and services for nursing facilities all in one place, making it a professional exhibition. You can view products while selecting them and have business discussions with exhibitors. If you are in the area, we invite you to experience it for yourself. All of our staff are looking forward to your visit.