Case Study on Order Management System Implementation: "Super Retail Group"

Reducing fulfillment costs using Manhattan.

■Issues More than 20% of delivery orders were shipped out of state at a high cost, despite having inventory available within the state. Additionally, over 15% of delivery orders were split into multiple packages, which also contributed to an increase in fulfillment costs. *For more details, please refer to the PDF document or feel free to contact us.*

• Logistics and warehouse management systems

The rapid launch of "store delivery" supports PVH Corporation's commerce boom.

PVH Corp. is one of the most admired fashion and lifestyle companies in the world, with a portfolio that includes iconic brands such as Calvin Klein, TOMMY HILFIGER, Van Heusen, IZOD, ARROW, Warner's, Olga, Geoffrey Beene, as well as digitally-focused True&Co. PVH Corp. sells directly to consumers through its online sites and physical stores. As the COVID-19 pandemic spread, PVH's stores were temporarily closed in compliance with government orders. As a result, there was a sharp increase in demand on online sites, necessitating access to store inventory to expand consumer choices and fulfill orders. *For more details, please refer to the PDF document or feel free to contact us.*

• Logistics and warehouse management systems

It is a warehouse management system that uses advanced technology that does not require software updates after implementation without versioning.

"Manhattan Active Warehouse Management" is a SaaS-based warehouse management system that has significantly expanded its global adoption. It has consistently received high ratings in Gartner's Magic Quadrant over the long term. 【Features】 <Versionless> After implementation, the operation of customized areas is guaranteed, and the system is automatically upgraded, allowing users to always utilize the latest version. <Microservices Architecture> By combining multiple independent functions, business logic is constructed, enabling zero-downtime system upgrades and flexible integration with external systems via APIs. This allows for the rapid implementation of new business models. <Auto-Scaling> The system is equipped with the ability to automatically scale out and in system resource capacity according to the fluctuating volume of transaction data during busy and slow business periods. <SaaS-based Operational Management> Infrastructure and application management is handled by Manhattan, allowing users to focus their management resources on developing extensions that drive and transform their business.

• Logistics and warehouse management systems

Not the wonderful experience you think, but the experience that the customer desires.

The experiences that customers seek are as diverse as individual personalities. One of the wonderful experiences that customers may envision is a sense of closeness to the brand through high-touch communication. If we could recommend products that align with their preferences based on previous purchase history, the customer's purchase rate would increase. Alternatively, if we can provide such services to customers seeking convenience, they may return to shop with us repeatedly. To serve customers better, it is essential to seamlessly integrate physical stores, online platforms, and mobile services, offering a wide range of fulfillment options from same-day shipping to home delivery. Additionally, we must not forget about customers who want to finish their shopping as quickly as possible or those who might abandon their purchases without hesitation if there are long lines at checkout. *For more details, please download the PDF or contact us.*

• Logistics and warehouse management systems

Manage orders collectively from various sales channels such as EC, online marketplaces, logistics centers (DC), stores, direct shippers, and agents.

Retailers can utilize order management throughout the entire lifecycle of customer orders, from credit fraud checks to payment processing and delivery of purchased items. In "order management," all systems are interconnected, including the creation of transactions with customers, interactions, documentation, and responses. It provides centralized access to all reliable information regarding orders. E-commerce personnel, customers, call center staff, shipping personnel, and store staff can grasp the status of transactions and overall inventory in real-time. By integrating and managing customer orders across all sales channels, brands, and regions within a single system, the omnichannel purchasing experience can be significantly improved. *For more details, please download the PDF or contact us.*

• Logistics and warehouse management systems

Providing a single view that links customer, order, and inventory-related information.

By adopting a common integrated model within the company, customer, order, and inventory-related information is provided in a single view that is interconnected, eliminating the need for stores, customer service, and logistics centers to use individually independent and uncoordinated platforms or solutions to achieve business goals. *For more details, please download the PDF or contact us.*

• Inventory Management System

Always flexible, always up-to-date.

Seamless Interconnection for Comprehensive Optimization Manhattan Active Supply Chain enables the innovation and optimization of complex distribution and transportation operations by providing practical visibility across the entire network. Dedicated features are available for various industries, including food distribution and retail, life sciences, apparel and footwear, high-tech electronics, third-party logistics, and more. Manhattan's Active Supply Chain enhances productivity within the warehouse, optimizes equipment utilization, and improves employee engagement. It also possesses the responsiveness to adapt to fluctuations in demand. With logistics center technology that offers ease of use and flexibility akin to a smartphone app, employee work speed increases, and the management efficiency of managers and administrators improves. *For more details, please download the PDF or contact us.*

• Inventory Management System

We aggregate all best practices for fulfillment and provide them through a cloud-native omnichannel platform.

We support companies in optimizing their extensive and complex operations, responding to changes in the market and demand, and innovating repeatedly, quickly, and as many times as needed. By using Manhattan's solutions, companies can always access the latest, seamlessly interconnected technologies. *For more details, please download the PDF or contact us.*

• Inventory Management System

To customers considering the introduction of vehicle detection sensors for parking lot construction, design, or management: Are you facing any challenges with current issues or selecting the right sensors for parking management? Hotron offers free materials that explain how to utilize vehicle detection sensors and the benefits of their introduction! ▽ Here is the lineup of materials ◉ Vehicle Detection Sensor Basic Guide This guide focuses on the challenges and solutions in parking lot operations, introducing the overview of vehicle detection sensors. ◉ Key Points for Introducing Vehicle Detection Sensors This material discusses the benefits of introduction based on installation locations and specific challenges. ◉ Case Studies of Vehicle Detection Sensor Implementation This document presents the challenges before implementation and the results after introduction. For more details, please download from our website and check it out. https://www.hotron.co.jp/download/

The "HA-T Series" is an energy-saving automatic door sensor that opens only for those who want to enter, whether on a busy street or in a narrow passageway. The automatic door opens simply by bringing your hand close, addressing hygiene concerns even in facilities used by a large number of people. Depending on the application and installation location, you can choose between "Non-vision Mount Type/HA-T401" and "Non-vision Built-in Type/HA-T520." 【Recommended for such places!】 ☑ Entrance facing a busy passageway ☑ Presence of counters or signs near the door ☑ Buildings facing narrow passageways ☑ Buildings that prioritize aesthetics ☑ Hospitals and facilities that consider hygiene ☑ Large facilities with many doors 【Features】 ● Adaptable to various door types with four detection spot settings ● Reduces unnecessary opening and closing to minimize power consumption, contributing to energy-saving effects ● Equipped with a light touch function, allowing the door to open and close simply by waving your hand, ensuring hygiene ● Can also be used as a wide detection range non-vision infrared sensor ◎ For more details, please download the materials or contact us.

Dakota Japan Co., Ltd., which specializes in the sale of ultrasonic testing equipment such as ultrasonic thickness gauges, flaw detectors, and axial force gauges, will begin selling its new product, the A-scan ultrasonic thickness gauge 'CMX10-DL', starting June 15. The 'CMX10-DL' is a versatile A-scan ultrasonic thickness gauge that caters to a wide range of applications, from corrosion inspection to high-precision thickness measurement. It supports the measurement of remaining wall thickness in tanks and pipes, substrate thickness measurement over coatings, as well as the measurement of lining materials, composite materials, and clad materials, including precision thickness measurements requiring a resolution of 0.001mm. The CMX10-DL not only saves echo waveforms and measurement values but also supports echo recording for up to 10 seconds. This allows for the recording of instantaneous thickness changes or waveform changes during measurement, thereby streamlining the verification of inspection results and report generation. Additionally, with TCG (Time Corrected Gain), BEA (Bottom Echo Monitoring), and B-scope (B-scan), it supports reliable measurements even for challenging targets such as composite materials, clad materials, and localized corrosion, where waveform judgment can be difficult.

Dakota Japan Co., Ltd., which specializes in the sale of ultrasonic testing equipment and hardness testers, has launched two new models of rebound hardness testers, "Leeb Lite" and "Lab Leeb," starting May 20. The "Leeb Lite" and "Lab Leeb" are rebound hardness testers suitable for measuring the hardness of metallic materials with a mass of over 5 kg and a thickness of over 25 mm. They are lightweight, compact, and easy to operate, making them user-friendly for those conducting hardness measurements for the first time, and they enable stable measurements in the field. The rebound (Leeb) method is suitable for measuring the hardness of large components and can be applied to a wide range of targets, including cast and forged products, welds, machined parts, and heat-treated items. Additionally, the "Lab Leeb" supports Bluetooth communication, allowing it to connect to smartphones and tablets for use. With the dedicated app "NOVOTEST Lab," users can view measurement values on a large screen, and data sharing of reports, photos, and videos can be done smoothly.

Palmholtz, which is working on the development of new materials utilizing discarded oil palm trunks (OPT), will establish a system for increased production of the new materials starting in May. The technology for developing the new materials recently received the "Monozukuri Nippon Grand Award Chubu Bureau of Economy, Trade and Industry Director's Award." Taking this opportunity, inquiries have been received from major global e-commerce (EC) companies, accelerating the movement towards commercialization. The company will also respond to demands for increased supply from existing customers.