Case Study on Order Management System Implementation: "Super Retail Group"

Reducing fulfillment costs using Manhattan.

■Issues More than 20% of delivery orders were shipped out of state at a high cost, despite having inventory available within the state. Additionally, over 15% of delivery orders were split into multiple packages, which also contributed to an increase in fulfillment costs. *For more details, please refer to the PDF document or feel free to contact us.*

• Logistics and warehouse management systems

The rapid launch of "store delivery" supports PVH Corporation's commerce boom.

PVH Corp. is one of the most admired fashion and lifestyle companies in the world, with a portfolio that includes iconic brands such as Calvin Klein, TOMMY HILFIGER, Van Heusen, IZOD, ARROW, Warner's, Olga, Geoffrey Beene, as well as digitally-focused True&Co. PVH Corp. sells directly to consumers through its online sites and physical stores. As the COVID-19 pandemic spread, PVH's stores were temporarily closed in compliance with government orders. As a result, there was a sharp increase in demand on online sites, necessitating access to store inventory to expand consumer choices and fulfill orders. *For more details, please refer to the PDF document or feel free to contact us.*

• Logistics and warehouse management systems

It is a warehouse management system that uses advanced technology that does not require software updates after implementation without versioning.

"Manhattan Active Warehouse Management" is a SaaS-based warehouse management system that has significantly expanded its global adoption. It has consistently received high ratings in Gartner's Magic Quadrant over the long term. 【Features】 <Versionless> After implementation, the operation of customized areas is guaranteed, and the system is automatically upgraded, allowing users to always utilize the latest version. <Microservices Architecture> By combining multiple independent functions, business logic is constructed, enabling zero-downtime system upgrades and flexible integration with external systems via APIs. This allows for the rapid implementation of new business models. <Auto-Scaling> The system is equipped with the ability to automatically scale out and in system resource capacity according to the fluctuating volume of transaction data during busy and slow business periods. <SaaS-based Operational Management> Infrastructure and application management is handled by Manhattan, allowing users to focus their management resources on developing extensions that drive and transform their business.

• Logistics and warehouse management systems

Not the wonderful experience you think, but the experience that the customer desires.

The experiences that customers seek are as diverse as individual personalities. One of the wonderful experiences that customers may envision is a sense of closeness to the brand through high-touch communication. If we could recommend products that align with their preferences based on previous purchase history, the customer's purchase rate would increase. Alternatively, if we can provide such services to customers seeking convenience, they may return to shop with us repeatedly. To serve customers better, it is essential to seamlessly integrate physical stores, online platforms, and mobile services, offering a wide range of fulfillment options from same-day shipping to home delivery. Additionally, we must not forget about customers who want to finish their shopping as quickly as possible or those who might abandon their purchases without hesitation if there are long lines at checkout. *For more details, please download the PDF or contact us.*

• Logistics and warehouse management systems

Manage orders collectively from various sales channels such as EC, online marketplaces, logistics centers (DC), stores, direct shippers, and agents.

Retailers can utilize order management throughout the entire lifecycle of customer orders, from credit fraud checks to payment processing and delivery of purchased items. In "order management," all systems are interconnected, including the creation of transactions with customers, interactions, documentation, and responses. It provides centralized access to all reliable information regarding orders. E-commerce personnel, customers, call center staff, shipping personnel, and store staff can grasp the status of transactions and overall inventory in real-time. By integrating and managing customer orders across all sales channels, brands, and regions within a single system, the omnichannel purchasing experience can be significantly improved. *For more details, please download the PDF or contact us.*

• Logistics and warehouse management systems

Providing a single view that links customer, order, and inventory-related information.

By adopting a common integrated model within the company, customer, order, and inventory-related information is provided in a single view that is interconnected, eliminating the need for stores, customer service, and logistics centers to use individually independent and uncoordinated platforms or solutions to achieve business goals. *For more details, please download the PDF or contact us.*

• Inventory Management System

Always flexible, always up-to-date.

Seamless Interconnection for Comprehensive Optimization Manhattan Active Supply Chain enables the innovation and optimization of complex distribution and transportation operations by providing practical visibility across the entire network. Dedicated features are available for various industries, including food distribution and retail, life sciences, apparel and footwear, high-tech electronics, third-party logistics, and more. Manhattan's Active Supply Chain enhances productivity within the warehouse, optimizes equipment utilization, and improves employee engagement. It also possesses the responsiveness to adapt to fluctuations in demand. With logistics center technology that offers ease of use and flexibility akin to a smartphone app, employee work speed increases, and the management efficiency of managers and administrators improves. *For more details, please download the PDF or contact us.*

• Inventory Management System

We aggregate all best practices for fulfillment and provide them through a cloud-native omnichannel platform.

We support companies in optimizing their extensive and complex operations, responding to changes in the market and demand, and innovating repeatedly, quickly, and as many times as needed. By using Manhattan's solutions, companies can always access the latest, seamlessly interconnected technologies. *For more details, please download the PDF or contact us.*

• Inventory Management System

The "CCS2" is a ceiling-mounted vehicle counting sensor that employs an infrared reflection method. It can detect vehicles in both directions with a single unit, accurately counting vehicles even during traffic jams or when vehicles pass each other. Additionally, this product can be used not only for vehicle counting but also as a sensor for departure warnings. Furthermore, by using a separately sold dedicated remote control, it is easy to reset the sensor alone, switch the counting direction, and change the patterns of the departure warning timer. 【Features】 ■ Angle adjustment up to ±5° ■ Can be installed in locations with high ceilings up to 4m ■ Detection area consists of 40 spots, allowing for extensive detection ■ The display LEDs are color-coded by direction, making operation confirmation easy.

We will introduce the implementation results of the sensor technology developed by the Hotron Group, which has been cultivated over more than half a century, through customer case studies. In addition to automatic door sensors, we also offer a wide range of vehicle detection sensors and nursing/care sensors. We have many implementation examples available, so please take a look at the case study page.

We have added site photos of the Danjiang Bridge, currently under construction in Tamsui District, New Taipei City, Taiwan (taken on August 19, 2025), to our company website (Projects). The main tower will reach a height of 200 meters above the water surface. According to the plan, the main tower will be constructed in 53 floors, with each floor featuring a complex variation in shape. As of the end of August 2025, the construction of up to the 52nd floor has been completed. The construction of the main tower has now entered its final stage. Please check our company website (Projects) for more information. ■ Project Name: "Danjiang Bridge Project" If completed, the Danjiang Bridge, designed by the late Zaha Hadid, will be the longest single-tower, asymmetrical cable-stayed bridge in the world. The construction of this reinforced concrete main tower utilizes the Perry System (SCS+VARIO and ACS+VARIO). Additionally, this project has been awarded as an all-Perry project, receiving support from the Perry Group's project and technical teams through Perry Japan as the point of contact. Perry Japan Co., Ltd.

Hotron's vehicle detection sensors allow you to search for products that meet your needs from three categories: "Purpose of Use," "Location of Use," and "Product List." The sensors detect the passage of vehicles and notify you with a rotating light, or switch the display of parking availability. They manage vehicle presence, full parking, and exit warnings in parking lots, contributing to safe driving and smooth operational management within the parking area. They are used in various settings, from coin-operated parking to large-scale parking lots.

Do you have any concerns or requests regarding wired bed exit sensors? × Tangling or tripping over wired cables × Cable disconnection or damage × Worrying about forgetting to turn the switch back on after temporarily stopping the sensor. × Wanting to be notified of bed exits even from a location far from the nurse call outlet. Such concerns can be resolved simply by connecting our wireless nurse call linked set to the sensor! Our wireless nurse call linked set allows you to connect bed exit sensors like "Ugo-kun," "Foldable Thin Matta-kun," "Ayumi-chan," and "Just Place Pole-kun" to transmitters and receivers, reducing wiring around the bed area, alleviating concerns about tripping or falling due to cables, and contributing to a tidier work environment. Furthermore, it enables the use of bed exit sensors even from locations far from the nurse call outlet, allowing for more flexible equipment placement.