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  4. Impact of the new coronavirus on the retail industry
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  • Mar 27, 2020
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Mar 27, 2020

Impact of the new coronavirus on the retail industry

マンハッタン・アソシエイツ マンハッタン・アソシエイツ
Amid the ongoing situation with the novel coronavirus, the safest method is to switch from face-to-face interactions to online alternatives. We are witnessing such situations in the retail industry. A significant amount of purchasing behavior that traditionally took place in physical stores has temporarily shifted online. Due to the impact of indoor sheltering, there is also an increasing demand for relatively new fulfillment methods such as home delivery and curbside pickup. While there has been extensive reporting on the recruitment of hundreds of thousands of warehouse workers and delivery personnel, it is clear that the retail, wholesale, and manufacturing industries are coming together to respond to this consumer-driven shift in demand.
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Manhattan Active Comprehensive Platform

Providing a single view that links customer, order, and inventory-related information.

By adopting a common integrated model within the company, customer, order, and inventory-related information is provided in a single view that is interconnected, eliminating the need for stores, customer service, and logistics centers to use individually independent and uncoordinated platforms or solutions to achieve business goals. *For more details, please download the PDF or contact us.*

  • Inventory Management System

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Manhattan Active Solutions

We aggregate all best practices for fulfillment and provide them through a cloud-native omnichannel platform.

We support companies in optimizing their extensive and complex operations, responding to changes in the market and demand, and innovating repeatedly, quickly, and as many times as needed. By using Manhattan's solutions, companies can always access the latest, seamlessly interconnected technologies. *For more details, please download the PDF or contact us.*

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Cloud-native Manhattan Active Warehouse Management

It is a warehouse management system that uses advanced technology that does not require software updates after implementation without versioning.

"Manhattan Active Warehouse Management" is a SaaS-based warehouse management system that has significantly expanded its global adoption. It has consistently received high ratings in Gartner's Magic Quadrant over the long term. 【Features】 <Versionless> After implementation, the operation of customized areas is guaranteed, and the system is automatically upgraded, allowing users to always utilize the latest version. <Microservices Architecture> By combining multiple independent functions, business logic is constructed, enabling zero-downtime system upgrades and flexible integration with external systems via APIs. This allows for the rapid implementation of new business models. <Auto-Scaling> The system is equipped with the ability to automatically scale out and in system resource capacity according to the fluctuating volume of transaction data during busy and slow business periods. <SaaS-based Operational Management> Infrastructure and application management is handled by Manhattan, allowing users to focus their management resources on developing extensions that drive and transform their business.

  • Logistics and warehouse management systems

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Store Fulfillment

Utilizing stores to maximize e-commerce sales.

The store fulfillment solution provides complete instructions and control from a single, responsive interface designed to run on any form factor and operating system. Whether in large stores with dedicated operations and customer service teams or in small stores where employees wear multiple hats, it offers easy-to-use mobile interfaces for reliable picking, packing, shipping from the store, and in-store pickups. Real-time access to in-store fulfillment information, activities, and processes enables efficient fulfillment while ensuring customer satisfaction. *For more details, please download the PDF or contact us.*

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Store inventory

Improve store inventory accuracy and sales, and reduce product stockouts.

Due to the routine handling of products, the inventory accuracy at the store level remains at around 60 percent. Moreover, this was the case before the pressure from omnichannel fulfillment was applied. Activating the store network, which serves as a gateway for commerce often involving digital processing for products purchased online, is a top priority for delivering the omnichannel promise to customers. By ensuring store inventory accuracy, we can expand sales, reduce the risk of stockouts, and decrease the steps involved in in-store replenishment. Using mobile functionalities designed specifically for store employees for receiving and inventory management, we can handle processes such as store replenishment, orders from the website to the store, returns, and transfers for each shipment, case, carton, or item. With omnichannel commerce, the responsibilities of store employees have expanded beyond selling and providing services to customers, including accommodating options such as purchases from the online store, shipments from the store, and shipments to the store. *For more details, please download the PDF or contact us.*

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Enterprise inventory

Provide a real-time view of ordered, third-party owned/reserved inventory during the movement of all fulfillment locations within the company.

Enterprise inventory effectively and in real-time displays inventory information across all fulfillment locations of a company. By integrating global inventory data across the entire fulfillment network, retailers can maximize opportunities across all sales channels. Let's ensure you always know where products are located within the network. *For more details, please download the PDF or contact us.*

  • Logistics and warehouse management systems

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Order management

Manage orders collectively from various sales channels such as EC, online marketplaces, logistics centers (DC), stores, direct shippers, and agents.

Retailers can utilize order management throughout the entire lifecycle of customer orders, from credit fraud checks to payment processing and delivery of purchased items. In "order management," all systems are interconnected, including the creation of transactions with customers, interactions, documentation, and responses. It provides centralized access to all reliable information regarding orders. E-commerce personnel, customers, call center staff, shipping personnel, and store staff can grasp the status of transactions and overall inventory in real-time. By integrating and managing customer orders across all sales channels, brands, and regions within a single system, the omnichannel purchasing experience can be significantly improved. *For more details, please download the PDF or contact us.*

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Manhattan Active Omni

Not the wonderful experience you think, but the experience that the customer desires.

The experiences that customers seek are as diverse as individual personalities. One of the wonderful experiences that customers may envision is a sense of closeness to the brand through high-touch communication. If we could recommend products that align with their preferences based on previous purchase history, the customer's purchase rate would increase. Alternatively, if we can provide such services to customers seeking convenience, they may return to shop with us repeatedly. To serve customers better, it is essential to seamlessly integrate physical stores, online platforms, and mobile services, offering a wide range of fulfillment options from same-day shipping to home delivery. Additionally, we must not forget about customers who want to finish their shopping as quickly as possible or those who might abandon their purchases without hesitation if there are long lines at checkout. *For more details, please download the PDF or contact us.*

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Manhattan Active Inventory

Centralized Management View of Corporate Inventory Strategy

Manhattan Active Inventory provides a centralized integrated view to examine a company's inventory strategy from all angles. From annual financial planning to daily replenishment orders and regular corporate planning adjustments, Manhattan Active Inventory offers the tools necessary to maximize value and profit from a company's inventory investment strategy, supporting the company's Push Possible. Towards the Era of Omnichannel Inventory Optimization Improving service levels to increase sales while controlling safety stock. This concept has been the foundation of inventory optimization for decades. However, in the era of digital commerce and omnichannel fulfillment, the approach to inventory optimization has fundamentally changed. Inventory is now utilized in real-time and in new, different ways, rendering most of the inventory management methodologies widely used today outdated. In this new realm, old methods no longer apply. Manhattan Active Inventory provides new perspectives and innovations to tackle today's omnichannel inventory challenges.

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The new product "Vehicle Count Sensor CCS3" enables efficient occupancy management of large parking lots.

  • NEW
  • PRODUCT

Hotron Inc. has launched its new product, the "Vehicle Count Sensor CCS3"! This product is a ceiling-mounted sensor that combines infrared and radar technology. It reliably detects vehicles in both directions with a single unit, accommodating traffic during congestion and vehicle passing, thus achieving efficient occupancy management in large parking lots. Additionally, it can be utilized for exit warning purposes in addition to vehicle counting, contributing to the safe and smooth operation of parking facilities. 'Features' - Improved detection performance against changes in road surface during rainy weather by using both infrared and radar. - Equipped with IP67 waterproof and dustproof performance, making it effective even in salt damage areas. - Various settings can be configured from a dedicated app (for Android devices), with current settings easily visible at a glance. - The base dimensions are the same as the previous model "CCS2," allowing for smooth replacement of existing equipment. *For more details, please refer to the product information, catalog download, or contact us.*

Oct 09, 2026

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Non-contact light beam touch sensor "HA-T Series"

【Catalog now available!】Energy-saving automatic door sensors "HA-T401/HA-T520"

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The "HA-T Series" is an energy-saving automatic door sensor that opens only for those who want to enter, whether on a busy street or in a narrow passageway. The automatic door opens simply by bringing your hand close, addressing hygiene concerns even in facilities used by a large number of people. Depending on the application and installation location, you can choose between "Non-vision Mount Type/HA-T401" and "Non-vision Built-in Type/HA-T520." 【Recommended for such places!】 ☑ Entrance facing a busy passageway ☑ Presence of counters or signs near the door ☑ Buildings facing narrow passageways ☑ Buildings that prioritize aesthetics ☑ Hospitals and facilities that consider hygiene ☑ Large facilities with many doors 【Features】 ● Adaptable to various door types with four detection spot settings ● Reduces unnecessary opening and closing to minimize power consumption, contributing to energy-saving effects ● Equipped with a light touch function, allowing the door to open and close simply by waving your hand, ensuring hygiene ● Can also be used as a wide detection range non-vision infrared sensor ◎ For more details, please download the materials or contact us.

Oct 08, 2026

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A special scent experience at a hidden bar in Roppongi.

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At a BAR location in Roppongi, we have introduced Majesta Fragrance to create a fragrant atmosphere within the space. The chosen scent is "Birch." It is a sophisticated fragrance that combines a refreshing clarity with deep woody notes. The elegant and natural warmth enhances the quality of the evening ambiance. The moment you open the door, you are greeted with a pleasant transparency and lingering woodiness. We invite you to experience this special moment that engages all five senses. Majesta Fragrance offers optimal scent arrangements to elevate the atmosphere of bars, hotel lounges, salons, and more. Free trial installations are also available. If you are interested in scent arrangements, please feel free to contact us.

Oct 08, 2026

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Don't give up just because it's a small quantity! We can handle everything from a single cast part to mass production. Castem will exhibit at the Monozukuri Fair 2026.

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  • COMPANY

Castem Co., Ltd. will exhibit at the "Monozukuri Fair 2026" held at Marine Messe Fukuoka from October 14 (Wednesday) to 16 (Friday), 2026. "Small lots are not suitable for casting" and "You can't make a casting with just one piece" — Have you given up on producing cast parts for such reasons? At this exhibition, we will introduce three casting methods that can be selected according to application and quantity, as well as MIM (Metal Injection Molding) suitable for fine and thin-walled parts. We will propose the optimal manufacturing method tailored to your needs, from prototyping and development of metal parts to small-lot production and mass production. We welcome inquiries such as "Can this part be cast?" and "Can you accommodate small quantities?" In addition to samples of each method, we will also display a dragon sculpture that poses a high casting difficulty. You can experience Castem's technological capabilities on-site. Please visit the Castem booth. 【Exhibition Overview】 Exhibition Name: Monozukuri Fair 2026 Date: October 14 (Wednesday) to 16 (Friday), 2026, 10:00 AM to 5:00 PM (until 4:00 PM on the last day) Venue: Marine Messe Fukuoka Hall A (7-1 Okihama-machi, Hakata-ku, Fukuoka City, Fukuoka Prefecture) Exhibition Booth Number: AE-38

Oct 08, 2026

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Ventilated Solid Culture Device MiniLab

We have published the new product "Ventilated Solid Culture Device MiniLab."

  • NEW
  • PRODUCT

We have realized aerated solid culture using microorganisms with a compact tabletop device. This allows for the selection of test conditions with a small amount of raw materials, contributing to a reduction in development time and waste of test materials. It supports a wide range of research and development from basic studies in the lab to scale-up verification. This device is ideal as a first step towards extracting new value from underutilized biomass, developing new materials, and ultimately creating new industries.

Oct 07, 2026

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