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  4. Impact of the new coronavirus on the retail industry
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  • Mar 27, 2020
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Mar 27, 2020

Impact of the new coronavirus on the retail industry

マンハッタン・アソシエイツ マンハッタン・アソシエイツ
Amid the ongoing situation with the novel coronavirus, the safest method is to switch from face-to-face interactions to online alternatives. We are witnessing such situations in the retail industry. A significant amount of purchasing behavior that traditionally took place in physical stores has temporarily shifted online. Due to the impact of indoor sheltering, there is also an increasing demand for relatively new fulfillment methods such as home delivery and curbside pickup. While there has been extensive reporting on the recruitment of hundreds of thousands of warehouse workers and delivery personnel, it is clear that the retail, wholesale, and manufacturing industries are coming together to respond to this consumer-driven shift in demand.
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Manhattan Active Comprehensive Platform

Providing a single view that links customer, order, and inventory-related information.

By adopting a common integrated model within the company, customer, order, and inventory-related information is provided in a single view that is interconnected, eliminating the need for stores, customer service, and logistics centers to use individually independent and uncoordinated platforms or solutions to achieve business goals. *For more details, please download the PDF or contact us.*

  • Inventory Management System

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Manhattan Active Solutions

We aggregate all best practices for fulfillment and provide them through a cloud-native omnichannel platform.

We support companies in optimizing their extensive and complex operations, responding to changes in the market and demand, and innovating repeatedly, quickly, and as many times as needed. By using Manhattan's solutions, companies can always access the latest, seamlessly interconnected technologies. *For more details, please download the PDF or contact us.*

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Cloud-native Manhattan Active Warehouse Management

It is a warehouse management system that uses advanced technology that does not require software updates after implementation without versioning.

"Manhattan Active Warehouse Management" is a SaaS-based warehouse management system that has significantly expanded its global adoption. It has consistently received high ratings in Gartner's Magic Quadrant over the long term. 【Features】 <Versionless> After implementation, the operation of customized areas is guaranteed, and the system is automatically upgraded, allowing users to always utilize the latest version. <Microservices Architecture> By combining multiple independent functions, business logic is constructed, enabling zero-downtime system upgrades and flexible integration with external systems via APIs. This allows for the rapid implementation of new business models. <Auto-Scaling> The system is equipped with the ability to automatically scale out and in system resource capacity according to the fluctuating volume of transaction data during busy and slow business periods. <SaaS-based Operational Management> Infrastructure and application management is handled by Manhattan, allowing users to focus their management resources on developing extensions that drive and transform their business.

  • Logistics and warehouse management systems

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Store Fulfillment

Utilizing stores to maximize e-commerce sales.

The store fulfillment solution provides complete instructions and control from a single, responsive interface designed to run on any form factor and operating system. Whether in large stores with dedicated operations and customer service teams or in small stores where employees wear multiple hats, it offers easy-to-use mobile interfaces for reliable picking, packing, shipping from the store, and in-store pickups. Real-time access to in-store fulfillment information, activities, and processes enables efficient fulfillment while ensuring customer satisfaction. *For more details, please download the PDF or contact us.*

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Store inventory

Improve store inventory accuracy and sales, and reduce product stockouts.

Due to the routine handling of products, the inventory accuracy at the store level remains at around 60 percent. Moreover, this was the case before the pressure from omnichannel fulfillment was applied. Activating the store network, which serves as a gateway for commerce often involving digital processing for products purchased online, is a top priority for delivering the omnichannel promise to customers. By ensuring store inventory accuracy, we can expand sales, reduce the risk of stockouts, and decrease the steps involved in in-store replenishment. Using mobile functionalities designed specifically for store employees for receiving and inventory management, we can handle processes such as store replenishment, orders from the website to the store, returns, and transfers for each shipment, case, carton, or item. With omnichannel commerce, the responsibilities of store employees have expanded beyond selling and providing services to customers, including accommodating options such as purchases from the online store, shipments from the store, and shipments to the store. *For more details, please download the PDF or contact us.*

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Enterprise inventory

Provide a real-time view of ordered, third-party owned/reserved inventory during the movement of all fulfillment locations within the company.

Enterprise inventory effectively and in real-time displays inventory information across all fulfillment locations of a company. By integrating global inventory data across the entire fulfillment network, retailers can maximize opportunities across all sales channels. Let's ensure you always know where products are located within the network. *For more details, please download the PDF or contact us.*

  • Logistics and warehouse management systems

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Order management

Manage orders collectively from various sales channels such as EC, online marketplaces, logistics centers (DC), stores, direct shippers, and agents.

Retailers can utilize order management throughout the entire lifecycle of customer orders, from credit fraud checks to payment processing and delivery of purchased items. In "order management," all systems are interconnected, including the creation of transactions with customers, interactions, documentation, and responses. It provides centralized access to all reliable information regarding orders. E-commerce personnel, customers, call center staff, shipping personnel, and store staff can grasp the status of transactions and overall inventory in real-time. By integrating and managing customer orders across all sales channels, brands, and regions within a single system, the omnichannel purchasing experience can be significantly improved. *For more details, please download the PDF or contact us.*

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Manhattan Active Omni

Not the wonderful experience you think, but the experience that the customer desires.

The experiences that customers seek are as diverse as individual personalities. One of the wonderful experiences that customers may envision is a sense of closeness to the brand through high-touch communication. If we could recommend products that align with their preferences based on previous purchase history, the customer's purchase rate would increase. Alternatively, if we can provide such services to customers seeking convenience, they may return to shop with us repeatedly. To serve customers better, it is essential to seamlessly integrate physical stores, online platforms, and mobile services, offering a wide range of fulfillment options from same-day shipping to home delivery. Additionally, we must not forget about customers who want to finish their shopping as quickly as possible or those who might abandon their purchases without hesitation if there are long lines at checkout. *For more details, please download the PDF or contact us.*

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Manhattan Active Inventory

Centralized Management View of Corporate Inventory Strategy

Manhattan Active Inventory provides a centralized integrated view to examine a company's inventory strategy from all angles. From annual financial planning to daily replenishment orders and regular corporate planning adjustments, Manhattan Active Inventory offers the tools necessary to maximize value and profit from a company's inventory investment strategy, supporting the company's Push Possible. Towards the Era of Omnichannel Inventory Optimization Improving service levels to increase sales while controlling safety stock. This concept has been the foundation of inventory optimization for decades. However, in the era of digital commerce and omnichannel fulfillment, the approach to inventory optimization has fundamentally changed. Inventory is now utilized in real-time and in new, different ways, rendering most of the inventory management methodologies widely used today outdated. In this new realm, old methods no longer apply. Manhattan Active Inventory provides new perspectives and innovations to tackle today's omnichannel inventory challenges.

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Swallow Incubate Tech Blog launched: implementation notes on liveness detection and face recognition

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Swallow Incubate Co., Ltd. has launched the Swallow Incubate Tech Blog, a technical site covering the implementation of liveness detection, face recognition and image processing. Developers who design and build face recognition systems have told us they lack the information needed to judge which technology to choose and what it can and cannot do. In particular, face recognition and liveness detection (protection against presentation attacks) are separate technologies - a point that is often recognised only at the implementation stage. The blog publishes that material. Our editorial rule is that every article carries implementation code and measured results. It is organised into three categories: Liveness Detection, OpenCV for C++, and OpenCV for C#.

Aug 20, 2026

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Top 5 Common Problem-Solving Examples - General Affairs, Labor, and Management Planning

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"Why does back-office work take so much effort?" you might wonder, yet you have no time or leeway. Furthermore, are you feeling pressured by the expectation of "handling everything without mistakes"? Even when you finally muster the courage to say, "Let's implement a system!" and start moving forward, you may find yourself exhausted by the process of requesting materials, comparing options, and attending demos (about an hour per company...), leading you to pause and ask, "Which one is actually right for our company?" This is a common reality. Additionally, after implementation, you might encounter situations like "I didn't check the support system, and now I can't call for help when I need it" or "After introducing multiple systems, I lost track of who to contact in case of trouble," leading to the feeling of "This isn't what I expected." If you're feeling stuck in such a situation... In this column, we focus specifically on the back-office departments of "General Affairs, Labor, and Management Planning," and based on the voices and trends we've heard through our daily proposal activities, we will introduce the "Top 5 Common Problem-Solving Cases." You can read more without needing to input personal information. Please visit the iBusiness Partners column page! https://ibp-column.sfsite.me/38885

Aug 19, 2026

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Revolutionizing metal processing for lighting poles!

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The quality of lighting poles is significantly related not only to their aesthetic appeal but also to safety and durability. Since these products are exposed to wind, rain, and UV rays outdoors, it is crucial to process the materials accurately and join them while maintaining strength. Laser cutting is characterized by its ability to precisely process complex shapes and fine holes based on CAD data, while minimizing burrs and dimensional errors on the cut surfaces. When the components fit together accurately, it leads to improved assembly precision and overall product finish. Additionally, laser welding is a technique that can firmly join metals while minimizing distortion and deformation caused by heat. However, to achieve high-quality processing, it is essential not only to have the performance of the equipment but also the knowledge and experience of technicians to set conditions according to the materials and shapes. What specific benefits do laser cutting and laser welding provide to support the safety and durability of lighting poles? On the homepage of Kando Industry, you can find a more detailed explanation of the importance of laser processing in the production of lighting poles. For more details, please refer to the related link.

Aug 19, 2026

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Notice of Summer Vacation Days

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Thank you for your continued support of Panorama Memo. We would like to inform you about our support "Summer Holiday Schedule." Holiday Period: August 8, 2026 (Saturday) to August 16, 2026 (Sunday) Responses to inquiries received during the above period will be addressed sequentially starting from August 17, 2026 (Monday). We appreciate your understanding and cooperation.

Aug 19, 2026

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Fragrance production at a cabaret club in Yokohama! / The fragrance production for cabaret clubs is Majesta Fragrance!

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We have introduced Majesta Fragrance to a cabaret club located in Yokohama, enhancing the atmosphere with scent throughout the establishment. This time, to deliver the fragrance evenly across the entire floor, we have installed the 'MF-02S' in both the main floor and the VIP room. From the first impression upon opening the door to the special time spent at the table, we have created a space where you can feel an exquisite sense of relaxation and luxury. The chosen fragrance is "Freesia Pear." The sweet freshness of European pear combined with the transparent notes of freesia creates an elegant and vibrant impression. Just like customer service and interior design, the "scent of the space" is an important factor that determines the prestige of the establishment. Majesta Fragrance also offers free trial installations. If you are interested in enhancing the scent of your space, please feel free to contact us.

Aug 19, 2026

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