Important Notes for Changing Delivery Address

We would like to express our sincere gratitude for your continued support.
We have received a notice from our contracted shipping company that, starting from June 1, 2023 (Thursday), if you wish to change the delivery address to a location other than the one specified on the shipping label, you will be required to bear the shipping costs (regular price or cash on delivery) from the original delivery address to the new delivery address.
Therefore, we regret to inform you that depending on when you notify us of a change in the delivery address after placing your order, we may not be able to accommodate the change or it may result in cash on delivery charges. We kindly ask for your understanding in advance.
Additionally, if there is a change in the delivery address, please contact us promptly using the information below.
■ Contact for changes to the delivery address after placing an order
Email: sales_dep@fxc.jp *We would appreciate it if you could add the phrase [Change of Delivery Address] in the subject line.
Phone: 03-6823-6185 *Please press "2" after the announcement starts.
We sincerely apologize for any inconvenience this may cause you. We appreciate your understanding and continued patronage.

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We have received a request from our contracted shipping company that starting from June 1, 2023 (Thursday), if the delivery address is changed (forwarded) to a location other than the address listed on the shipping label, the cost of shipping (regular price or cash on delivery) from the original delivery address to the new delivery address will be the responsibility of the customer.