ITCネットワーク List of Products and Services

We are currently preparing to launch our "Support Service for the Introduction of Generative AI Environments for Small and Medium-sized Enterprises." This service integrates information scattered within companies, such as internal documents, manuals, and FAQs, using Retrieval-Augmented Generation (RAG) technology, allowing us to support the construction of AI chatbots capable of natural dialogue for information retrieval by training them with this data. We are now accepting preliminary consultations and information requests. Companies considering implementation are welcome to contact us. 【Features】 ■ High-precision responses using RAG technology - Achieves evidence-based answers referencing internal documents, not just generative AI. ■ Comprehensive support from introduction to operation (planned) - We plan to provide one-stop support for requirement definition, data organization, AI training assistance, and post-implementation operational support. ■ Small start design suitable for small and medium-sized enterprises - We plan to offer phased implementation support to alleviate concerns about costs and resources. *For more details, please download the PDF or feel free to contact us.

• Customer Support

Our company handles IT support services that encompass everything from help desk and end-user support to IT management and operations. Our main support includes daily assistance for end-users, PC lifecycle management, and user account management associated with personnel changes. By utilizing our services, you can focus on your core business. Please feel free to contact us with any requests. 【Main Support Services (Partial)】 ■ Daily support for end-users ■ PC lifecycle management ■ User account management due to personnel changes ■ Emergency response to virus threats and vulnerabilities ■ Troubleshooting during system failures and escalation to vendors *For more details, please download the PDF or feel free to contact us.

• Other Software