タイムリープ List of Products and Services

This document is the introduction handbook for the remote customer service called "RURA." To ensure that the introduction of remote customer service is absolutely successful, we have included checkpoints regarding customer service experience, ease of operation, and cost-effectiveness. We have summarized the "points for selecting remote customer service tools" that only our company can understand, and we hope this will serve as a reference when considering implementation. [Contents] ■ Customer service experience ■ Ease of operation ■ Cost-effectiveness *For more details, please refer to the PDF document or feel free to contact us.

• WEB customer service system
• Store app

This document presents a comparison of the remote customer service "RURA." It includes comparisons of initial costs, multiple representatives across multiple stores, screen saver functions, remote control functions, and more. Additionally, it summarizes important points to consider when implementing remote customer service. We hope this will serve as a reference when considering implementation. 【Contents】 ■ Comparison of features/pricing ■ Comparison points *For more details, please refer to the PDF document or feel free to contact us.

• WEB customer service system
• Store app

We often receive requests to know about case studies of remote customer service, so we created this document. We have honestly compiled what truly constitutes a useful collection of case studies. We hope it helps reduce the burden on the person in charge. [Contents] ■ Case Studies of Remote Customer Service (5 Industries) ■ RURA's Commitment (3 Selections) ■ About Time Leap Inc. *For detailed case studies, please check the 'PDF Download'.

• WEB customer service system
• Store app
• Signs, banners, lanterns, and curtains

"RURA" is a remote customer service that provides an experience on par with in-store staff services. Equipped with a unique multi-store support system, it allows a small number of staff to efficiently manage numerous stores. You can wait while viewing footage from over 10 stores, and by clicking on the screen of the store where a customer has arrived, staff can immediately engage and start providing service. [Design Examples] ■ Display, tablet, vertical screen, 3D visuals ■ Face display, characters, avatars, voice change ■ Images, videos, screensavers, backgrounds ■ Original production (graphics, avatars, decorations, fixtures) *For more details, please download the PDF or feel free to contact us.

• WEB customer service system
• Store app