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The outbreak of the novel coronavirus has made long-term growth for companies an important issue. As a result, some companies are strengthening their ESG initiatives, but there are still few that incorporate ESG perspectives into business trips. With the declaration of a state of emergency, requests for self-restraint on inter-prefectural travel have been made, and many tasks that were previously carried out through business trips have transitioned to web meetings. On the other hand, it has become clear that there are tasks that cannot be performed without going on business trips, and it seems that companies are beginning to consider the distinction between web meetings and business trips. *For more details on the column, please refer to the related link. For more information, please check the PDF materials or feel free to contact us.*

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As of early June 2020, the state of emergency in Japan has been lifted, and measures to ease travel restrictions are progressing, including the presentation of a roadmap. Many companies have imposed travel restrictions for several months since the beginning of the year, resulting in a significant decrease in business trips, with some companies experiencing zero trips during the restriction period. With the easing of travel restrictions, a recovery in the number of business trips is expected; however, it is anticipated that the volume of these trips will trend downward in the future. *For more detailed information, please refer to the related links. For further details, please check the PDF materials or feel free to contact us.*

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The obligation to consider employee safety and business travel are inseparable. There are various risks both domestically and internationally, such as terrorism, incidents, accidents, and virus risks. However, the impact of the novel coronavirus since early 2020 has been significant, and the awareness of safety obligations has surged. Many companies had already imposed travel restrictions before and during the state of emergency, and the "consideration for employee safety" has become evident in various situations. *For more details on the column, please refer to the related link. For more information, please check the PDF document or feel free to contact us.*

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ESG and SDGs are currently attracting attention in every industry, but what kind of initiatives are being undertaken? Business trips, which are essential for companies, are also deeply connected to these social issues. From an environmental perspective, the large amount of CO2 emissions generated by business trips is highlighted as a social issue. *For more details on the column, you can view it through the related link. For more information, please refer to the PDF document or feel free to contact us.*

• Business Trip Management System (BTM)

Digital transformation (DX) is a hot topic across various industries, and there are notable movements in corporate travel management as well. The most obvious change is the online booking of business trips. The adoption of online booking tools for employees' domestic and international travel is on the rise. Additionally, many are aware of the emergence of systems like Concur, which manage everything from arrangements to applications, approvals, and reimbursements in a seamless manner. *For more detailed information, please refer to the related links. For further details, please check the PDF materials or feel free to contact us.*

• BI Tools

Sustainable travel and sustainable tourism are gaining attention in the tourism industry. In an era where traveling domestically and internationally has become more accessible, both tourists and tourist destinations are now seeking sustainability. In 2020, the tourism industry suffered a severe blow due to the coronavirus pandemic, but as we move towards the post-COVID era, the importance of the SDGs (Sustainable Development Goals) is increasing in the recovery process. *For more details on the column, please refer to the related link. For more information, please check the PDF document or feel free to contact us.*

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As of June 2020, domestic travel between prefectures has become possible, and some international flights are showing signs of revival, indicating that business trips are gradually recovering. However, it is not possible to conduct business trips with the same mindset as before COVID-19. Not only the travelers themselves but also the managers sending them and the families of the travelers are clearly seeking assurances that they can travel safely and healthily. Of course, safety and health during business trips have always been important points, but now, after experiencing the COVID-19 pandemic, these issues have become more pronounced. *For more detailed information, please refer to the related links. For further details, please check the PDF materials or feel free to contact us.*

• Other services and technologies

As of August 2020, it is true that we have not yet fully emerged from the world described as "with COVID-19," but we are gradually seeing movements towards the recovery of domestic and international business trips. The way we conduct business trips will no longer be the same as before. For example, the situation regarding entry and exit for international travel has changed dramatically. Each country, city, and airport may have different responses at a very detailed level. In urban areas, there may also be restrictions on going out or quarantine measures in place. It is necessary to adapt to the various measures implemented by airlines and other transportation services, such as airplanes and shinkansen, for business travel. The same can be said for local hotels. *For more details on the column, please refer to the related links. For more information, please check the PDF materials or feel free to contact us.

• Other services and technologies

In 2020, the coronavirus spread globally, and realistically, both domestic and international business trips became impossible for a while. During the time spent under travel restrictions, both travelers and managers have certainly experienced changes in their mindset. As for the future of business trips, creating a sustainable travel system will become a necessary requirement. *For more details on the column, you can view it through the related link. For more information, please refer to the PDF document or feel free to contact us.*

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This time, I will discuss the deep connection between SDGs and business trips. The year 2020 saw a dramatic change in how we interact with the world due to the global outbreak of the novel coronavirus. Attention has been drawn to the impact this virus has had on the SDGs. The SDGs, adopted at the United Nations Summit in 2015, are "Sustainable Development Goals" aimed at solving social issues such as poverty, environmental problems, and health issues by the year 2030. The outbreak of the novel coronavirus has brought significant attention to issues such as rising unemployment and hygiene challenges, in addition to environmental problems. *For more details on the column, you can view it through the related links. For more information, please refer to the PDF document or feel free to contact us.*

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SAF refers to aviation fuel produced from sustainable sources with low CO2 emissions. According to the International Air Transport Association (IATA), SAF is said to be capable of reducing emissions by up to 80% over its entire life cycle. IATA has set a vision to support the long-term climate goals of the aviation industry and to increase the commercial use of SAF, with over 250,000 flights utilizing SAF since 2016. *For more detailed information, please refer to the related links. For further details, please check the PDF materials or feel free to contact us.*

• Biomass fuel

Resilience is a term that can be translated as "recovery power," "restorative power," or "elasticity." Originally, it is used in fields such as physics and ecology, but it is also used in psychology as "the ability to bounce back from stress." In 2021, as people around the world are fighting against the significant enemy of the coronavirus, this concept has gained attention, and the phrase "enhancing organizational resilience" has become more commonly heard. *For more details, you can view the related links. For more information, please refer to the PDF document or feel free to contact us.*

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Are you familiar with "workation," which combines work and vacation? It refers to working in resorts or tourist destinations, and its popularity has increased due to the rise of telecommuting during the COVID-19 pandemic. Workations can be broadly divided into two types based on whether the primary purpose is "vacation" or "work." When the focus is on vacation, it offers the advantage of making it easier for busy individuals to take time off. *For more details, you can view the related links. For further information, please refer to the PDF materials or feel free to contact us.*

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When the first state of emergency was lifted, there was a gradual resumption of domestic business trips, but no companies fully lifted the ban on overseas travel. "Necessary trips" required internal approval, and many companies implemented measures such as refraining from travel to areas with widespread infection. The points of confusion here were the criteria for determining what constitutes a "necessary trip," who should make that judgment, and what areas are considered "regions with widespread infection." As of April 2021, in addition to these issues, the central management of information gathering has become increasingly important. *For more details on the column, please refer to the related links. For further information, please check the PDF document or feel free to contact us.*

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For companies that introduced online booking tools during the period of heavy business travel in 2018 and 2019, many of the expected benefits included "cost reduction through policy control," "improved operational efficiency leveraging online characteristics," and "integration with expense systems." While there are indeed voices saying that the use of online booking tools has become limited as business trips have decreased, there are still situations where online booking tools can be effectively utilized, especially during times like these. One such situation is "safety measures for overseas business trips conducted through online booking tools." *For more details on the column, you can view it through the related link. For more information, please refer to the PDF materials or feel free to contact us.*

• BI Tools

Vaccination is progressing in stages, and workplace vaccinations are gradually starting within companies, so the time for resuming business trips may be approaching little by little. The number of countries allowing entry from Japan under certain conditions is also increasing gradually, but various countries' restrictions and unique rules set by airlines continue to change. Moreover, because vaccination is advancing, some countries have implemented measures that do not permit entry for foreigners who are not vaccinated. *For more details on the column, please refer to the related links. For more information, please check the PDF document or feel free to contact us.

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As of October 2022, with various countries, including Japan, easing entry and exit restrictions, there is a growing trend in overseas business trips among companies. The perspective on travel management changes with the times, but in 2019, when global travel was thriving, many companies focused on "reducing travel costs" and "digitalization." So, after experiencing zero overseas business trips for two years, what should we focus on in our travel management now? We will select and explain five key management perspectives that deserve special attention. *For more detailed content of the column, please refer to the related link. For more information, please check the PDF document or feel free to contact us.*

• Business Trip Management System (BTM)

Until now, managing overseas business trips has faced many challenges, including the ever-increasing costs of airline tickets and hotels, the heightened importance of employee safety management due to COVID-19, the need for efficiency in travel arrangement operations, and improvements in usability. To address these challenges, many companies find it difficult to make progress quickly, as it may require consolidating travel agencies into one or incur significant costs for systemization. The solution to this is the new overseas business trip management system, the "Smart Travel System." *For more details, you can view the related links. For further information, please refer to the PDF materials or feel free to contact us.*

• Other Software

Japan, where we live, is originally known as a disaster-prone country, and it continues to experience frequent disasters. Recently, the occurrence of heavy rainfall has significantly increased, leading to a rising trend in landslide disasters. Furthermore, according to predictions by the Earthquake Research Committee of the Headquarters for Earthquake Research Promotion, the probability of a Nankai Trough earthquake occurring within the next 30 years is estimated to be around 70-80%. There are concerns that the frequency and severity of such natural disasters will continue to rise. In these daily circumstances, companies are increasingly required to respond quickly by capturing information about events occurring in the surrounding area and coordinating with local representatives to ensure the safety of their own operations and suppliers. *For more details on the column, please refer to the related link. For further information, please check the PDF document or feel free to contact us.*

• Other Management Services

Online arrangements for overseas business trips, such as international airline tickets and hotels, are made through online booking tools. Many companies implemented these tools during the busy business travel periods of 2018 and 2019, and it was a time when our top representatives frequently provided support for the introduction of online booking tools. Now, after experiencing the impact of the COVID-19 shock that began at the start of 2020, what is the current state of online booking tools? *For more detailed information, please refer to the related links. For further details, please check the PDF materials or feel free to contact us.*

• BI Tools

We provide support services for the online management of business trips, which many companies are beginning to implement. We offer speedy reforms to enable true digital transformation (DX). Please feel free to contact us if you have any requests. 【Objectives and Goals】 ■ Selection of suitable Online Booking Tools (OBT) ■ Effect measurement ■ Improvement of traveler satisfaction ■ Success in implementation and operation ■ Efficiency including approval and settlement *For more details, please download the PDF or contact us.

• Business Trip Management System (BTM)