クロステック List of Products and Services

From design to implementation and operational support, we provide a one-stop solution that allows for smooth introduction and utilization even without specialized knowledge. We offer cloud solutions that combine practicality and reliability, taking into account the scale of your business and overall operations. Proposal and construction of the optimal cloud environment - We design and implement a waste-free, overall optimized cloud environment tailored to your business activities and scale. IT implementation with reduced initial costs - We minimize hardware purchases to achieve cost-effective cloud migration. System design that can be flexibly expanded - We provide a system infrastructure that can be flexibly expanded in line with business growth and organizational changes. Safe and secure security measures - We implement robust and highly reliable security designs to prepare for information leaks and cyberattacks. Data protection and preparation for emergencies - We offer a backup system and rapid recovery support to prepare for any potential failures. Leave everything from implementation to operation and support to us - We provide one-stop support from initial cloud setup to daily operational assistance. Support that reassures even those unfamiliar with IT - We firmly support cloud implementation with clear explanations and attentive service.

• Other Software
• Data Centres

Microsoft 365 is a cloud-based office service that allows you to use all the tools necessary for work in one place. By providing comprehensive support from license selection to initial setup, we offer a flexible cloud environment tailored to our customers' needs. With features like "Microsoft Defender" and "Multi-Factor Authentication" in Microsoft 365, you can prevent cyber attacks and data leaks with advanced protection, allowing you to conduct your business with peace of mind. We provide prompt and careful support for the implementation and operation of various features, including security functions. Furthermore, by considering integration with existing peripheral tools and business systems, we optimize the entire IT environment of our customers, achieving greater efficiency and productivity in their operations.

• ERP (core system)

We realize a comfortable and stable work environment, supporting both improved operational efficiency and cost reduction simultaneously. By entrusting everything from PC introduction to operational management and troubleshooting, we reduce the burden on our customers. Optimal network design - We provide consistent support from the construction of internal LAN, VPN, and Wi-Fi environments to security measures. Server construction and operational support - We build the optimal server environment for our customers' operations, from the introduction of on-premises and cloud servers to management and operation. Optimization of cloud utilization - We support the introduction and operation of cloud services such as Microsoft 365, Google Workspace, AWS, and Azure. Strengthening security - We realize a safe IT environment through support for the introduction of firewalls, antivirus measures, and zero-trust security. Sales and setup of PCs and peripherals - We comprehensively handle everything from the selection and sale of business PCs to the introduction and setup of peripherals such as printers, NAS, and UTM. Comprehensive support after implementation - We can provide rapid response during troubles, remote management, and regular maintenance.

• Groupware
• Video conferencing system
• Firewall

<Please consult us if you have the following issues> - The system administrator is too busy to handle maintenance tasks. - The system is operating stably, and there are not enough man-hours to justify having maintenance personnel. - Maintenance tasks have become too dependent on specific individuals, making handovers difficult. - The maintenance structure is not well established, and there are challenges in responding to user inquiries. - The system was developed in-house, but the knowledgeable personnel have left the company. - The relationship with the development vendor has ended, preventing system improvements. <Features> - We provide flexible support tailored to your needs, from systems developed by other companies to the entire system including the network. - A maintenance-specialized team will establish a maintenance structure at the minimum necessary cost. - Technical staff will respond from the time of inquiry, allowing for quick problem resolution. - Remote services enable rapid investigation and countermeasures for operational environments. - Our maintenance-specialized team offers one-stop support from inquiry response to system modifications. - You can also trust us with systems developed by other companies.

• others

<Please consult us if you have the following issues> - I want to buy a new computer, but I don't know which one to choose. - I bought a new computer, but I'm worried about the initial setup... - I replaced my computer, but I want to transfer data from my old computer. - I want to use my computer wirelessly. - I can no longer access the internet. - I can no longer send or receive emails. - The computer screen is completely dark and nothing is displayed. - I can't print from the printer. - I can't access the file server. - I don't know how to install the software I purchased. - I'm setting up a new office and would like assistance with selecting and implementing IT equipment. - I don't really understand, but something seems wrong. We provide support for inquiries related to systems, networks, computers, peripherals, software, etc., as well as initial troubleshooting during incidents and system recovery. Depending on the situation and your requests, we can also provide support through on-site visits.

• Other PCs and OA equipment
• Digital Signage
• Other office supplies

We analyze our customers' business processes and provide various support services aimed at improving work efficiency. By consistently reviewing and optimizing operations, as well as proposing and supporting the implementation of tools, we achieve increased productivity and reduced business burdens, thereby supporting sustainable business improvement. Customized Proposals - We conduct detailed interviews to understand our customers' specific business flows and challenges, selecting and proposing the most suitable software. System Integration - We offer services for building API integrations and interface connections between various business packages. Comprehensive Support After Implementation - We have established a follow-up system that ensures peace of mind for our customers after implementation, including operation guidance, training, and maintenance.

• Expense settlement system
• Attendance management system
• Labor Management System

"CrossBox" is a cloud storage service provided by CrossTech Co., Ltd. that allows for an unlimited number of users. It operates on a capacity-based billing system of 18,000 yen per month (excluding tax) for 1TB, allowing for consistent costs regardless of the number of users. It utilizes a domestically certified data center with ISO certification and implements advanced security measures such as two-factor authentication and AES 256-bit encryption. The service also offers features such as the creation of shared links, version management, and audit reports. It supports BCP (Business Continuity Planning) and PPAP (Password Protected Attachment Protocol) measures, enhancing business continuity and information security.

• Document Management System
• Knowledge Sharing System
• Data Backup

Infor LN is an ERP chosen by manufacturing customers with a global presence, equipped with a wealth of features specialized for the manufacturing industry. It adopts an architecture that is independent of operating systems and databases, allowing for flexible migration and expansion in line with corporate growth. - We possess extensive product knowledge ranging from the latest products to older ones (Baan), enabling us to support proposals that consider the overall optimization of business operations. - Taking into account Japan's unique business practices and documentation, we support operational improvements and business enhancements from a "field perspective" while leveraging standard functionalities that align with the practical realities of manufacturing sites. - For companies that have already implemented the system, our Infor LN specialized consultants can provide meticulous operational and maintenance support. Example: The relationship with the implementation vendor has been severed, and we would like assistance with small-scale tasks due to operational changes. Example: We would like long-term support for regular technical assistance and operational support from an IT expert's perspective for the business department. Example: We would like advice and consultation from the client's perspective as a second opinion, apart from the existing maintenance vendor.

• ERP (core system)
• Process Control System
• Purchasing Management System

D365 Fin. / SCM (Dynamics 365 Finance / Supply Chain Management) is a cloud ERP that integrates financial management, manufacturing, inventory, and logistics, working in conjunction with Microsoft products. It optimizes operations through AI automation and supports management decisions with real-time data. It allows for flexible operations and expansions in line with corporate growth. - Our specialized engineering team focused on Dynamics 365 Finance / SCM responds flexibly to customer needs. - We possess extensive product knowledge ranging from the latest products to older versions (AX), enabling us to support operational and functional proposals with a focus on overall optimization. - We have a wealth of development experience in integrating with Power Platform, SharePoint, and other Microsoft services, as well as in add-on development. - For companies that have already implemented the system, we can provide prompt and careful support for small-scale additional feature development and regular maintenance support. Example: The relationship with the implementation vendor has been severed, and we would like assistance with small-scale tasks due to operational changes. Example: We would like long-term support for regular technical assistance and operational support from the perspective of IT experts for the business department.

• ERP (core system)

We provide comprehensive support for your internal systems, from the implementation of CRM and SFA functions to CTI integration, web page construction and integration using Experience Cloud, as well as support for utilizing and maintaining already established systems. We can also handle maintenance contract management for the machinery your company sells, including email notifications. We offer proposals for systemization based on your business requirements gathered through hearings, as well as broad support for system implementation using Salesforce, utilization support for existing environments, and system maintenance. - We provide end-to-end support for implementation and maintenance tasks, including requirement definition, release, and operational maintenance. - Engineers well-versed in business systems accurately analyze customer needs and challenges to support the IT transformation of their operations. - Through proactive communication that aligns with our customers, we achieve smooth collaboration and seamless project advancement.

• Sales promotion and sales support software
• CRM (Customer Relationship Management System)
• SFA (Sales Support System)

"Mitsumol" is a cloud-based estimation simulation tool that streamlines the creation of estimates. By registering the details of products and services, anyone can easily create accurate estimates, enabling self-estimation by customers themselves. This expands opportunities for acquiring new users and significantly reduces the effort and time required for handling estimates. It is a service that supports the reduction of the burden on sales and marketing activities and improves operational efficiency.

• Sales promotion and sales support software
• Other Software

DAIQ is a system that streamlines production management for small and medium-sized manufacturing companies and promotes the "visualization" of overall operations, supporting improvements in delivery times and quality. It is designed to be intuitive, allowing users to operate it without specialized IT knowledge, and the effects can be felt immediately after implementation. <Recommended for companies such as:> - Companies that want to prevent the "personalization" of production management, inventory management, and estimating - Make-to-order companies - Companies facing challenges in the "visualization" of manufacturing sites.

• Construction and process management software
• Process Control System
• Order management system

Field workers can complete tasks using only touch on a familiar Excel screen without using a keyboard. Documents such as equipment inspection reports, work reports, defect reports, and production performance reports are mainly utilized by customers in manufacturing, construction, building maintenance, electricity, railways, and roads. There is no need for system construction, it is serverless, and it works offline, so the initial investment is low and easy to implement. Our company provides solid support from setup to operational launch.

• Construction and process management software
• Other Software
• Electronic document system

"Web production services" refer to the service of creating and improving your company's website, which serves as your face. Our company possesses know-how backed by technology unique to system companies, allowing us to provide flexible and high-quality websites tailored to our clients' needs, such as "corporate sites," "online reservation sites," and "UI/UX design for web systems." We can accommodate a wide range of designs, from highly aesthetic pages to simple and straightforward ones, and we will propose pages that fit your budget. Additionally, we can assist not only with planning and production but also with subsequent operations.

• LPO Tools

"Sales Minister NX" is a sales management system that can handle a series of sales operations in a unified manner, enabling low-cost operations by consolidating the system. It also offers robust integration with various documents, simplifying tedious document entries such as copying from estimate documents to purchase and sales documents. 【Features】 ■ An integrated system that manages everything from sales management to purchasing and inventory management ■ Improved operational efficiency through integration with RPA (MinoRobo) *For more details, please download the PDF or feel free to contact us.

• Sales Management System

"MinoRobo" is an RPA that allows you to easily automate computer tasks without needing an SE. There is no need for complex and difficult operations through programming instructions. You can create robots through intuitive operations. Additionally, it recognizes objects in applications and browsers, enabling stable operation reproduction. [Features] ■ Easy operation with a mouse-driven Japanese interface ■ High operational reproducibility through object manipulation ■ Quick and flexible support unique to domestic development *For more details, please download the PDF or feel free to contact us.

• RPA