カープエージェンシー List of News Articles

Our company has implemented business efficiency improvements through the automation of quotation creation using Google Apps Script. Starting with the automation of quotation tasks, our strategy is to gradually digitize our operations, which will reduce the workload and enhance customer response speed. To effectively advance this strategy, we conduct regular two-way checks between the DX promotion manager and the DX promotion staff to share areas for improvement. Specific measures for business automation: - Introduction of an automated quotation creation system using Google Apps Script - Data sharing and backup utilizing Google Drive To monitor the progress of our DX strategy, we have established the following quantitative indicators: - Quotation creation time: Average 1 hour → 1-2 minutes - Quotation input error rate: 5% → Below 1% - Customer response lead time: Average 2 days → Within 1 day

- Direction of Corporate Management and Utilization of Information Processing Technology Our company is significantly improving operational efficiency through the automation of quotation creation using Google Apps Script. We will continue to actively utilize digital technology to promote the efficiency of back-office operations and enhance customer responsiveness. - DX Strategy Our DX strategy is to first automate the quotation process and then gradually digitize the entire operation based on the results. This will reduce the operational burden and enhance customer response speed. Promotion System: Regular two-way checks are conducted between the DX promotion manager and the DX promotion staff to share areas for improvement. Environmental Development: We are advancing the introduction of an automation system for quotation creation using Google Apps Script and building a data sharing and backup system utilizing Google Drive. - Cybersecurity Measures We have implemented two-factor authentication for Google accounts. Access to quotation data and customer information on the cloud is restricted to company accounts only. Our company provides fast and high-quality services to our customers by leveraging digital technology. Through this initiative, we aim to enhance customer convenience and satisfaction.