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The avatar security robot "ugo TS series" provided by Daisei Corporation has been additionally introduced at the Hankyu Umeda Main Store in Osaka, which has been utilizing "ugo" for some time. Hankyu Hanshin Department Stores has been using "ugo" since 2022, and has been examining the effectiveness of robot security and the challenges in practical operation. Based on the verification results, the Hankyu Umeda Main Store has decided to further expand the use of "ugo" and to fully implement patrol security within the store. "ugo" Service Details: ■ Guarding Installed at entrances and near escalators where foot traffic is high, it conducts vigilance and monitoring of the surroundings. Additionally, by utilizing the newly developed "guard mode," it ensures safety while visually demonstrating its vigilance by rotating left and right, implementing "visible security." ■ In-store Patrol Security "ugo" will conduct patrol security within the store. This will strengthen the security and crime prevention system inside the store, enabling early detection of suspicious behavior and enhancing the sense of security for customers. It supports the creation of a safer shopping environment, allowing customers to shop with greater peace of mind.