エフ・ディー・シー List of Products and Services

We would like to introduce a case study on the utilization of the skill management and assignment management support tool 'fapi' at FDC Corporation. For many years, our company managed the skills of engineers using individual Excel files. However, with the increase in employees and the expansion of departments and sales staff, many unique rules began to emerge. With 'fapi', we can freely set all management items, allowing us to add a wealth of information that was not included in the work history documents. Compared to when we were operating with Excel, we have been able to create a well-managed state that not only reduces labor costs but also leads to a transformation in employee awareness and an increase in sales, among many other benefits. [Effects] ■ Ability to add a wealth of information not included in the work history documents ■ Easy to add information at any time, significantly increasing the richness of data ■ Easy to confirm skills that have previously been overlooked, including those that were missed *For more details, please refer to the PDF document or feel free to contact us.

• SFA (Sales Support System)
• Personnel Information System
• Project management tools

We would like to introduce a case study on the utilization of the skill management and assignment management support tool 'fapi' at FDC Corporation. In our company, there was no system to share the assignment status of engineers across the organization, and only department heads were aware of the detailed assignment status, leading to a situation that was highly dependent on individuals. After implementing 'fapi', we were able to consolidate all assignment information, and the only information that needed to be registered was the project details and assigned members, significantly reducing the effort required for updates. Additionally, we can now search for available personnel from the assigned members of each project, allowing us to accurately grasp the availability of personnel. [Challenges] ■ Unable to grasp assignment status in real-time ■ Intentional exclusion from the list of available personnel ■ Lack of visibility into future available personnel *For more details, please refer to the PDF document or feel free to contact us.

• SFA (Sales Support System)
• Personnel Information System
• Project management tools

We would like to introduce a case study on the utilization of the skill management and assignment management support tool 'fapi' at FDC Corporation. Before its implementation, we had to start by gathering information on each project and engineer for analysis, which took an enormous amount of time. With 'fapi', we can easily aggregate the registered information, allowing us to view statistical data immediately whenever we need it. As a result, we can now confirm the necessary information for each meeting, such as regular development department meetings, sales meetings, and management meetings. 【Features of fapi】 ■ Aggregates information related to engineers and projects ■ Can be used for project trends and current situation analysis as statistical data ■ Easily aggregates registered information ■ Allows immediate access to statistical data whenever needed *For more details, please refer to the PDF document or feel free to contact us.

• SFA (Sales Support System)
• Personnel Information System
• Project management tools

With the spread of smartphones, it has become easy to communicate using chat tools. However, as interactions through chat tools become more common, have you ever struggled to search for past conversations? The housing sales, design, and business support tool for construction companies, 'plantable,' eliminates the "he said, she said" issue by managing customer information through a web browser. As a result, once customer information is registered, real-time information sharing is possible. Customer information is accumulated, and you can easily communicate with registered customers using the chat tool. By sharing the screen and communicating through the chat tool, you can always interact with customers, and the exchanges are recorded in writing, creating minutes and resolving the common "he said, she said" issues related to complaints. *For more details, please refer to the PDF document or feel free to contact us.

• SFA (Sales Support System)
• Sales promotion and sales support software

Direct mail is a popular and easy-to-implement promotional tool. However, the importance of sending it monthly, notifications for regular inspections, event announcements, and follow-ups for new customers means that construction companies often send more direct mail compared to other industries, which may leave many construction companies feeling troubled. In this column, we will introduce case studies on the use of the housing sales, design, and business support tool 'plantable.' We support sales efforts from promotional direct mail to follow-ups with potential customers, event announcements, open house notifications, campaign information, newsletters, and after-sales follow-ups such as regular inspections. For more details, please refer to the related links below. *For more information, please check the PDF materials or feel free to contact us.*

• SFA (Sales Support System)
• Sales promotion and sales support software

By using "plantable," all interactions with customers are organized through status management. This eliminates any missed requests and the back-and-forth of "I said, you said," and the interface is designed to focus on sharing images between contractors and customers, enabling more in-depth meetings that resolve issues in home building. Furthermore, by using this product to advance meetings, it becomes a document that allows for information sharing within the sales department and between sales and design without any special tasks. Since everyone can check the history of exchanges in drawings and the status of each project, it can also be utilized for risk management purposes, such as confirming progress and pointing out areas for improvement. *For more details, please refer to the PDF document or feel free to contact us.

• SFA (Sales Support System)
• Sales promotion and sales support software

The construction company we are introducing this time primarily uses showrooms and referrals as their main means of attracting customers, handling around 50 buildings per year with a total of 7 staff members in sales and design, who follow up with both existing and new clients. While managing projects with a small team, improving customer satisfaction and productivity for each project has been a challenge in recent years. In this column, we will introduce how this construction company utilizes 'plantable.' Please check the related links below for more information. *For more details, please refer to the PDF document or feel free to contact us.*

• SFA (Sales Support System)
• Sales promotion and sales support software

Eliminate "he said, she said" and achieve zero oversight through shared imagery and status management with clients! We support efficient housing sales during the COVID-19 pandemic! This is a cloud service specialized for home builders, construction companies, and design offices. You can exchange messages with customers regarding home building, and by organizing and streamlining interactions at each stage, we enhance online sales activities, supporting improved customer satisfaction and increased order rates. The operation is very simple and can be used intuitively on smartphones and tablets. [Voices from Sales Representatives at Construction Companies] Mr. H: "With communication tools, individual responses can become the norm, but with plantable, all sales staff can share customer information. Also, since we can manage topics, there's no longer the issue of wondering where I wrote something." Mr. N: "We use plantable during meetings. We can immediately reflect the interactions on the screen, which has reduced misunderstandings in explanations and omissions in reflecting requests!" *For more details, please download the PDF or feel free to contact us.

• Sales promotion and sales support software
• Online business negotiation system
• WEB customer service system