シーアイエス（CIS） List of Products and Services

"Arrow Search" is an internal information search service that utilizes IBM Watson. Regardless of the format of document data, it searches for appropriate answers to questions and displays the search results in a ranked format based on confidence levels. Since inquiries can be made in natural language, there is no need to struggle with search keywords in front of a vast amount of information. Additionally, users can provide feedback evaluations on the search results, and by continuously learning from this feedback, the search accuracy can be improved. 【Features】 ■ Search using everyday language even if you can't think of search keywords ■ Display desired information in ranked order and provide new insights ■ Continuously improve search accuracy through AI learning *For more details, please download the PDF or contact CIS.

• Database
• others
• Other Software

【Event has ended】 In this seminar, you will experience the foundational steps of development, including how to operate and learn at the command level with the world's most famous artificial intelligence (AI) 'IBM Watson' and its representative function 'Discovery'! Additionally, we will introduce our company's developed 'Enterprise Information Search Service ArrowSearch,' incorporating the development story while utilizing the features of 'IBM Watson Discovery.' We hope you take this opportunity to participate and find it useful as a reference for utilizing and developing AI within your company. 【Seminar Information】 ■ Date: January 16, 2020 (Thursday) 14:00 - 17:00 (Doors open at 13:30) ■ Location: CIS Co., Ltd. 8th Floor Training Room ■ Capacity: First 4 companies (up to 2 people per company; there may be cases where one company uses one PC. We kindly ask competitors from the same industry to refrain from applying.) ■ Participation Fee: Free ■ Organized by: CIS Co., Ltd. ■ Sponsored by: IBM Japan, Ltd. *For more details, please contact CIS (CIS).

• others

Amidst the growing calls for the necessity of digital transformation (DX), it seems that the interest of business leaders in "AI implementation" has significantly increased. ■ Have you heard such discussions from your company's upper management? - "In the DX era, it's all about AI! We'll launch an AI implementation project as a countermeasure for the '2025 cliff'!" - "I've heard that Company A and Company B have implemented AI... We need to do something with AI as well!" ⇒ We have AI solutions that can be implemented immediately by leveraging your company's existing data! 'Arrow Search' is a cloud service that allows you to find the information you need from various documents that should be somewhere within your organization by utilizing AI. It enables a comprehensive search of document files stored in various locations within the company, allowing you to quickly access the necessary information. During implementation, there's no need for classification tasks like organizing files! Please consider our AI solutions that can be smoothly implemented. *For more details about the service, please download and view the catalog.

• others

The "chatbot," which is increasingly adopted as an automation program for handling inquiries. However, depending on the keywords used during questioning, it may not be understood correctly... ■Common complaints from chatbot users - It can be frustrating when a slightly different keyword prevents a response. - If the bot cannot provide an answer, it ultimately leads to the hassle of having to respond via phone. ⇒ Why not introduce "Arrow Search" to enhance the convenience of your chatbot? "Arrow Search" is an AI search service for corporate information that efficiently finds necessary information from the vast document files stored within the company using AI technology. By integrating it with the chatbot, you can expect improved response accuracy while keeping the entry point as the chatbot, thus enhancing convenience without changing usability. Additionally, results are displayed in a ranked format, allowing for immediate access to the necessary documents. *For information on integration with the chatbot, please refer to the materials available for download in the "PDF Download" section below.

• others

"Arrow Search" is an AI-powered internal information search service that efficiently finds necessary information from a vast number of document files stored within the company. It can be utilized in various ways by sales and technical staff on the ground. ■Common Issues in the Field "The storage locations for information are scattered, making it difficult to reach the necessary documents." <Voices of Concern from the Field> - I don't know the keywords to search in the internal system, so I have no choice but to ask my seniors (young employee). - I need to teach young employees how to use each system to share the usage (management). ■By Utilizing "Arrow Search"... "If inquiries are directed to 'Arrow Search,' information can be found quickly without worrying about storage locations." <Voices of Joy from the Field> - Even if I don't know the keywords, similar information is ranked, making it easy to understand! (young employee) - The number of simple inquiries from young employees has decreased, allowing me to focus on my core duties! (management) *For more detailed usage scenarios, please refer to the "PDF Download" below for a collection of usage scenes.

• others

"FullWEB" is a document management system developed by the Japanese company Connected. There are two versions: "FullWEB," which includes basic document management functions, and "FullWEB-PDM," which has enhanced PDM features for the manufacturing industry. Many functions are included as standard in the package, allowing for implementation with reduced additional costs. It has received positive feedback for its Windows-like operability and its reasonable yet sufficiently functional features. 【Features】 ■ Web-based system that operates on Windows ■ Includes features that are usually optional, making initial costs reasonable ■ Reference-only users = license-free, resulting in reasonable running costs ■ Missing functions can be customized in-house using the SDK ■ Purely domestically produced, with prompt and detailed reliable support *Service area: Limited to the Tokai region *For more details, please download the PDF or contact CIS.

• Construction and process management software
• Other Software

Arrow Search" searches for appropriate answers to questions regardless of the format of document data and displays the search results in a ranked order based on confidence level. This product can be utilized across various departments within a company, including sales, technical, general affairs, and customer inquiry response departments, without limiting its application to specific business operations. [Examples of Use Cases] - Sales Department: When quickly creating materials by referencing documents created by other salespeople in the past. - General Affairs Department: For speedy searches of employment regulations and collections of rules. - Technical Department: For smooth handovers from previous personnel and searches through a large number of manuals. - Help Desk: When responding to FAQs from both internal and external sources, and for searching past logs at the service desk. Feel free to reach out for consultations on "how you would like to use it!

• Other Software

"Arrow Search" is a cloud service that utilizes AI to help you find the information you need from various documents that are likely stored somewhere within the company. It supports "fuzzy search," allowing you to input in conversational language through the search box, making it easy to use just like searching on the internet without needing to be taught how to use it. The search results are displayed in a ranked format based on the relevance of the documents, and by providing feedback on the documents selected by the AI, the search accuracy further improves. There is no need to reorganize storage locations or files, enabling a smooth implementation. 【Examples of Use Cases】 ■ Technical and Sales Positions (Facilitating smooth sharing of materials, case studies, technical information, etc.) ■ Call Centers, Help Desks, General Inquiries, etc. (Reducing basic inquiry calls and lowering response burdens) ■ Strengthening the Knowledge Base during Server Upgrades (Utilizing insights by making documents stored in NotesDB easier to search) ■ Improving Internal Inquiry Chatbots (Increasing end-user satisfaction by eliminating unanswered queries) *For more details on use cases, please refer to the PDF materials available for download.

• others

"Arrow Search" is an internal information search service that utilizes AI technology to efficiently find the necessary information among the vast document files stored within the company. 【Points that will please "end users"】 ■ Can be used with the same feeling as regular internet searches! The search UI of "Arrow Search" is very simple. With just one search box, anyone can easily use it. ■ AI can understand the meaning even in "spoken language"! Unlike general search engines, it is possible to search using "spoken language." Even in the case of a typo, it accurately grasps the intended meaning. ■ Results are displayed in order of relevance, making it easier to find the needed information! Search results are displayed in order of relevance rather than simple sorting, allowing for quick access to the necessary information even when a large number of results are shown. *Please view the product catalog and usage scene introduction materials from the "Download" section.

• others