When there is an incoming call, record the caller's phone number and the date and time of the call! By freely recording the content of the call and the response, you can utilize it for sales records and marketing.
Have you ever missed a valuable phone opportunity because you were briefly away from your seat when the call came in?
Also, if you had prior knowledge of the caller's number, name, and what you had discussed in the past before picking up the receiver, you could calmly answer the phone after preparing a conversation scenario, right? Even if a different staff member handled the customer, understanding the background allows for more tailored responses.
Furthermore, if you could display a list of all the calls you’ve received, along with the date, time, and notes, you could grasp past interactions and strategize for future sales.
The "Denwaban DB" solves these concerns.
Main features:
■ Operates on Mac or Windows
■ Records the caller's phone number and the date and time of the call when there is an incoming call
■ Emails the call details to a specified address. If you designate a smartphone, you can also call back while on the go
■ Allows you to take notes for each call. By freely recording the content of the call and responses, you can utilize it for sales records and marketing
■ With the server version, data can be accessed from multiple clients, whether from Mac or Windows
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