Case studies of implementation at car dealerships (radios, transceivers, intercoms)
Streamlining operations through quick information sharing and collaboration.
We propose a solution! It will lead to improved operational efficiency! Case study of implementation at a car dealership | IC-DPR4 / Icom manufactured digital simple radio registered station 【Benefits of Implementation】 ■ Quick customer response We can respond quickly to customers without keeping them waiting when they visit. ■ Communication between the front desk and the maintenance shop We can immediately contact the pit staff performing maintenance checks, making it easier to understand the situation. ■ Information sharing and collaboration across various operations Collaboration with distant locations becomes easier, allowing for efficient execution of various tasks. 【Before Implementation (Challenges)】 - It took time to call the sales representative, causing customers to wait. - When customers asked about the completion time for maintenance checks, it took time to contact and confirm with the pit. - When needing to move a car before a customer's visit, communication was cumbersome. 【After Implementation (Improvements)】 - We can now welcome customers smoothly without keeping them waiting upon their arrival. - When asked about the completion time for maintenance checks, we can quickly confirm and respond. - We can smoothly collaborate with the distant pit, resulting in increased operational efficiency.
- Company:ウェッジ
- Price:Other