This is a support service where we work alongside our customers, from the production to the completion of the manual creation process, focusing on customer-centric manual production in-house.
If we compare manual production to a marathon, our service is a "supportive running" type that accompanies our customers, aligning with their pace to provide production support until the completion goal. We aim for the goal alongside our customers, from setting objectives and sharing challenges to making proposals and production.
**Example**: Major machine tool manufacturer Y Company
Our employees are stationed within the customer's document production team to assist with:
- Selection of production systems/tools (XML)
- Information structure of manuals and division into volumes
- Guidance and construction of production processes/data operation and management methods
- Establishment of creation standards, actual work guidance, and manual production (language expansion)
We have assisted with consulting and tasks related to these challenges. Currently, we are providing multifaceted support until completion, primarily led by the customer's employees.
**Features**
◆ Abundant track record
We will share our know-how from responding to numerous cases over the past 35 years since our founding.
◆ Optimal proposals
Feel free to consult us about anything related to production technology, tools, and data operation.
◆ Supported documents
We handle everything from user manuals to maintenance, installation, and service manuals.
◆ Industry/product knowledge
We provide broad support across various fields, including automotive, semiconductors, machine tools, and medical devices.
